--- title: "DoorDash Plans 3,000 Hyderabad Jobs in Two Years, Starting…" canonical: "https://www.metaintro.com/blog/doordash-hyderabad-3000-jobs-global-centre" language: "en" author: "drashtigarach" published: "2026-09-30T13:10:13.000Z" modified: "2026-10-02T19:51:01.295Z" --- [Back to Blog](/blog) [News](/blog/tag/news)[Hiring](/blog/tag/hiring)[Jobs](/blog/tag/jobs)[India](/blog/tag/india)[Technology](/blog/tag/technology) # DoorDash Plans 3,000 Hyderabad Jobs in Two Years, Starting With 500 in Customer Support and Admin DoorDash starts its Hyderabad hub with 500 professionals and plans 3,000 roles in two years. Which support and admin jobs are posted and how to apply safely. [![Drashti Garach](https://cdn.metaintro.com/rs:fill:40:40/q:72/plain/images/5719d740-e510-42bc-8017-e040d145f35f_1766029465094.png)Drashti Garach @DrashtiGarach](/blog/author/drashtigarach) [September 30, 2026](/blog/archive/2026/09)12 min read ![Black call centre headsets hanging on wall hooks beside sunny windows and green plants](https://cdn.metaintro.com/rs:fill:1200:675/q:78/plain/images/final-10415.jpg) [https://x.com/intent/tweet?text=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin&url=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre](https://x.com/intent/tweet?text=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin&url=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre)[http://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre](http://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre)[https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre&title=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre&title=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin)[mailto:?subject=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin&body=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre](mailto:?subject=DoorDash%20Plans%203%2C000%20Hyderabad%20Jobs%20in%20Two%20Years%2C%20Starting%20With%20500%20in%20Customer%20Support%20and%20Admin&body=https%3A%2F%2Fwww.metaintro.com%2Fblog%2Fdoordash-hyderabad-3000-jobs-global-centre) [DoorDash opened a new hub in Hyderabad](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/) on Wednesday and plans to create [3,000 jobs in India over the next two years](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/), the Telangana state government said. The site in Hitec City starts with [500 professionals](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html), and it will initially house customer experience and integrity teams alongside general and administrative functions. For [Metaintro](https://www.metaintro.com) readers in Hyderabad with experience in contact centres, workforce planning, recruiting, finance or facilities, the useful part is not the headline figure but the roles already posted, the skills they ask for and how to apply without falling for a fake offer. Here is what the launch release, the company careers page and the live postings show. ## What Did DoorDash Open in Hyderabad? The new site is [a talent hub in Hitec City](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/), and it was inaugurated by D. Sridhar Babu, the state minister for information technology, electronics and communications, industries and commerce. DoorDash chief financial officer Ravi Inukonda, Jenna Kohnke, a senior director for workforce strategy and talent acquisition operations, and an IT adviser to the Telangana government [attended the opening](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/). The hub will initially house [Customer Experience and Integrity (CXI) and G&A teams](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/). G&A stands for [general and administrative](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html) work. Team members in Hyderabad will support a global platform serving [more than 56 million monthly active consumers](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html). The work is tied to [DoorDash's global operations](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html). The hub will help deliver services for [consumers, merchants and Dashers](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html) across the company's markets, and the company operates in [more than 40 countries](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html). Customer Experience roles list [exposure to global operations](https://careersatdoordash.com/working-at-doordash-in-india/) among what to expect, and India teams support experiences used across multiple markets. ## How Many Jobs Are Planned, and How Fast? The starting point is [500 professionals](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/), and the company plans to scale headcount to more than 3,000 within the next two years. The minister said the Hyderabad hub is [expected to grow to a 3,000-plus headcount](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/), which is a target rather than a count of open vacancies. The jobs open at the time of writing are the ones on [the live board](https://job-boards.greenhouse.io/doordashindia). More specialised [integrity, fraud-review and technical capabilities may be added over time](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html), a possibility rather than a commitment. At the time of writing, most of the Hyderabad roles on [the India job board](https://job-boards.greenhouse.io/doordashindia) are support and corporate roles, though it also lists a few data, IT and autonomy-operations openings in the city. ## How Does Hyderabad Fit DoorDash's Global Support Network? DoorDash already has [company-owned CXI hubs](https://www.businesstoday.in/jobs/story/doordash-to-create-3000-jobs-at-global-tech-hub-in-telangana-558828-2026-09-30) in two other cities. The CXI operation in Hyderabad will be the company's [third internal CXI service centre globally](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html), alongside Tempe, Arizona, and Mexico City. Hyderabad will be [one of only three owned DoorDash Customer Experience and Integrity hubs globally](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/) and will own and drive the customer support organisation from the city as an extended arm of the global CXI function. The Hyderabad roles are advertised on [DoorDash's own India job board](https://job-boards.greenhouse.io/doordashindia). DoorDash's India teams are [aligned by function rather than location](https://careersatdoordash.com/working-at-doordash-in-india/), with work shared across regions and collaboration across time zones. India teams work on global systems [alongside partners at Deliveroo](https://careersatdoordash.com/working-at-doordash-in-india/), and a recruiting posting names [DoorDash, Deliveroo and Wolt businesses](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) as the brands its hiring team supports. > Teams in India are embedded in our global organization, with real ownership and opportunities to grow as we continue to invest and expand, according to [the DoorDash India careers page](https://careersatdoordash.com/working-at-doordash-in-india/). ## Which Hyderabad Roles Has DoorDash Posted? At the time of writing, the [DoorDash India job board](https://job-boards.greenhouse.io/doordashindia) lists Hyderabad openings across support, finance, workplace services, people and talent acquisition. They include: - **Support operations.** Associate Manager, Forecasting, Manager, Workforce Planning, Real Time Analyst and Senior Associate Workforce Planning, all listed under customer support on [the India job board](https://job-boards.greenhouse.io/doordashindia). - **Finance.** A Senior Transfer Pricing Associate role sits under tax on [the same board](https://job-boards.greenhouse.io/doordashindia). - **Workplace services.** A manager and a coordinator for workplace and facilities operations appear on [the board's workplace services section](https://job-boards.greenhouse.io/doordashindia). - **People teams.** A People Director, a business system analyst for compensation and a Workday integrations specialist are posted on [the India people listings](https://job-boards.greenhouse.io/doordashindia). - **Talent acquisition.** A French-speaking Platform Hiring Specialist, a Platform Hiring Team Lead and a technical recruiter role appear on [the recruiting section of the board](https://job-boards.greenhouse.io/doordashindia). Hyderabad jobs also appear under [Support Operations and Operations](https://careersatdoordash.com/working-at-doordash-in-india/) on the careers site. Customer Experience work covers [supporting customers, merchants and Dashers](https://careersatdoordash.com/working-at-doordash-in-india/), resolving time-sensitive issues and identifying trends to improve support processes. None of the listings we opened, including the [workforce planning posting](https://job-boards.greenhouse.io/doordashindia/jobs/8147524), shows a salary. If pay matters to your decision, raise it with the recruiter early rather than at the offer stage. ## What Does the Senior Workforce Planning Job Ask For? The [Senior Associate Workforce Planning role](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) centres on building capacity plans at the monthly, weekly and interval level, forecasting incoming contact volume and planning staffing for a [24/7/365 organisation](https://job-boards.greenhouse.io/doordashindia/jobs/8147524). The posting asks for [4-6 years of relevant experience](https://job-boards.greenhouse.io/doordashindia/jobs/8147524), a bachelor's degree or equivalent practical experience, and hands-on use of workforce management software such as [NICE, Verint, Genesys, or Aspect](https://job-boards.greenhouse.io/doordashindia/jobs/8147524). Advanced [Excel or Google Sheets](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) skills are expected, and SQL is listed as a plus. That experience can come from [tech, operations, strategy, consulting, banking or similar environments](https://job-boards.greenhouse.io/doordashindia/jobs/8147524). Planners who have built capacity models in banking or another listed environment can point to that line, alongside the tools and the modelling the posting asks for. The planner is expected to [incorporate attrition, absenteeism, and other shrinkage assumptions](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) into the model, keep a risk register or contingency plan for surges, outages or attrition spikes, and reconcile planned against actual headcount and budget with Finance and HR. The role also tracks [new-hire ramp against expected productivity curves](https://job-boards.greenhouse.io/doordashindia/jobs/8147524). The planner will also [partner with Real Time Analysts](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) for demand insight and outage updates, and a [Real Time Analyst role](https://job-boards.greenhouse.io/doordashindia/jobs/8041341) is posted in the same support section at the time of writing, asking for one to two years in real-time or workforce management at a contact center. If you have run real-time queue monitoring, that is the title to read first. The [same posting](https://job-boards.greenhouse.io/doordashindia/jobs/8041341) names WFM tools such as Assembled, Verint and Nice IEX, and counts experience with outsourced call centers as a plus. If you want to move from the floor into planning and team leadership, map the steps in [how to become a customer service manager](https://www.metaintro.com/blog/customer-service-manager) against these postings. ## What Does the French-Speaking Recruiting Role Involve? The [Platform Hiring Specialist (French-speaking) role](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) sits in a team building a centralised hiring engine for repeatable, scaled hiring roles. The team owns [candidate delivery](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) inside the hiring platform, which the posting names as [Fountain](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) today. The specialist reviews [AI-supported recommendations](https://job-boards.greenhouse.io/doordashindia/jobs/8211045), checks interview content, eligibility and rehire status, and makes and documents the final human decision on whether a candidate moves forward. The listing asks for [two or more years of relevant experience](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) in scaled hiring recruiting, sourcing, recruiting coordination, candidate operations or a comparable service environment, plus French language skills, below the [four to six years](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) the planning role asks for. Recruiters or high-volume hiring coordinators in Hyderabad who speak French and can show fair, evidence-based candidate decisions match several of the points [the listing](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) asks for. Success in the role is measured by whether candidate progression decisions [meet quality, fairness, and compliance standards](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) and whether response time, offer handling and queue aging stay within target. The specialist will [trigger an approved offer video or conduct an offer call](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) based on the role, market and candidate need, and flexes across pipelines based on capacity, language, time zone and business priority. > We look forward to creating meaningful career opportunities and building alongside the incredible talent in the region, Jenna Kohnke of DoorDash said, according to [the launch release](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/). ## Is Hyderabad DoorDash's First Office in India? DoorDash describes Hyderabad as its [first hub in India](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/), and the company also has [software, data and analytics operations in Pune](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/). Hyderabad is the company's [second tech office in India after Pune](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/), and the Pune operations were acquired through its 2021 purchase of robotics startup Chowbotics. Backend software engineering roles based in Pune appear on [the DoorDash India engineering listings](https://job-boards.greenhouse.io/doordashindia), next to a data engineering role in Hyderabad. Support professionals, planners and recruiters will find their openings in the Hyderabad listings on [the India board](https://job-boards.greenhouse.io/doordashindia) at the time of writing, while backend engineers should look at the Pune listings on the same board. ## How Does This Fit Hyderabad's Wider Hiring Pattern? DoorDash joins companies such as [Costco, McDonald's, Charles Schwab, Marriott and Southwest Airlines](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/) that have opened offshore centres in Hyderabad over the past few months. These centres are known as global capability centres, or GCCs, and companies set them up to [reduce costs and reliance on external IT contractors](https://www.businesstoday.in/jobs/story/doordash-to-create-3000-jobs-at-global-tech-hub-in-telangana-558828-2026-09-30). The city already hosts [more than 500 GCCs](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html), according to the Telangana government, and the state is targeting 100 new ones, with the aim of creating 1 lakh high-value jobs and 3 lakh indirect jobs. More than [5 lakh people work in GCCs in Hyderabad](https://www.business-standard.com/companies/news/doordash-first-india-office-hyderabad-hitec-city-3000-jobs-126093000578_1.html), according to the state government, and the workforce is expected to reach 10 lakh by 2029. That is a projection, not a count of filled roles. India had [2,117 GCCs with $98.4Bn in revenue and a talent base of 2.36 million in FY2026](https://zinnov.com/centers-of-excellence/zinnov-nasscom-india-gcc-landscape-2026-report/), according to the Nasscom and Zinnov landscape report. ## How Do You Apply, and How Do You Avoid a Fake Offer? Apply through the company's own channels. The [DoorDash India careers page](https://careersatdoordash.com/working-at-doordash-in-india/) links to its India jobs, and the [India job board](https://job-boards.greenhouse.io/doordashindia) lists each opening with its city and department. Check that a listing shows Hyderabad before you apply, because [the board](https://job-boards.greenhouse.io/doordashindia) also carries roles in Pune. Every posting we opened carries the same warning that [DoorDash, Deliveroo, and Wolt will never ask you to pay money](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) or share sensitive financial information during hiring. If anyone asks you for a registration fee, a training deposit or your bank details before an offer, stop and walk away. Practise with [common customer service interview questions](https://www.metaintro.com/blog/customer-service-interview) before the first call. Postings note that DoorDash [uses Covey as part of its hiring and/or promotional process for jobs in certain locations](https://job-boards.greenhouse.io/doordashindia/jobs/8211045). If you need an adjustment, the [same recruiting listing](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) asks you to tell your recruiting contact at the first conversation. ## What This Means for Job Seekers, and What Should You Do Next? The hub will [initially house CXI and G&A teams](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/), so most early openings are in customer support and the corporate teams around it. The plan to reach [3,000 jobs over two years](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/) is a target, and most of the Hyderabad roles [posted at the time of writing](https://job-boards.greenhouse.io/doordashindia) sit in support operations and the corporate teams around them. The postings ask for [experience in the work itself](https://job-boards.greenhouse.io/doordashindia/jobs/8147524). A workforce planner who knows [NICE or Verint](https://job-boards.greenhouse.io/doordashindia/jobs/8147524), a recruiter who has run high-volume pipelines, or a coordinator who has worked across time zones can point to the exact skills in [the postings](https://job-boards.greenhouse.io/doordashindia/jobs/8211045). Treat the employer as a global company, because teams are aligned by function, not location, and work is shared across regions, as set out on [the careers page](https://careersatdoordash.com/working-at-doordash-in-india/). Here is what we would do: - **Read the live board, not the headline.** Apply to the Hyderabad roles on [the DoorDash India job board](https://job-boards.greenhouse.io/doordashindia) that match your experience, and check back for new listings. - **Match your CV to the tools.** If a posting names workforce management software or an applicant tracking system, list the ones you have used and what you did with them. - **Show round-the-clock experience.** The [workforce planning posting](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) describes an organisation that runs around the clock, so make shift work, overseas customers and time-zone handoffs visible on your CV. - **Use your languages.** A [French-speaking recruiting role](https://job-boards.greenhouse.io/doordashindia/jobs/8211045) is posted at the time of writing, so a second language is worth putting near the top of your profile. - **Ask about pay and shifts early.** The [postings we opened](https://job-boards.greenhouse.io/doordashindia/jobs/8147524) do not show salaries, so raise pay, shift patterns and transport at the first call. - **Never pay to apply.** Walk away from anyone asking for money, and use only the company careers page and its job board. ## Related Articles - [India GCC Hiring Bounces Back](https://www.metaintro.com/blog/india-gcc-hiring-bounces-back) - [Which Customer Service Skills Transfer to Better-Paid Roles](https://www.metaintro.com/blog/customer-service-transferable-skills) - [Roles That Look Like Customer Service But Pay and Demand More](https://www.metaintro.com/blog/roles-beyond-customer-service) - [How to Apply for Customer Service Roles and Get Past the Screen](https://www.metaintro.com/blog/how-to-land-customer-handling-jobs) - [Customer Support Representative Jobs and the Technical Skills That Get You Hired](https://www.metaintro.com/blog/customer-support-representative) - [Customer Service Representative Jobs and What the Role Actually Pays](https://www.metaintro.com/blog/customer-service-representative-jobs) - [What Recruiters See After the ATS Ranks Your Resume](https://www.metaintro.com/blog/what-recruiters-see-after-ats-ranks-your-resume) - [Skills-Based Hiring Takes Center Stage in India](https://www.metaintro.com/blog/skills-based-hiring-india) - [EPAM Systems Accelerates Growth in India with Major Hiring Initiative](https://www.metaintro.com/blog/epam-expands-india-operations) - [How Long Capability Centres Take to Fill Critical Roles](https://www.metaintro.com/blog/global-capability-centers-hiring-delays-ai-talent-2026) ## People Also Asked ### Q: How many people will DoorDash hire in Hyderabad? A: The company starts with [500 professionals](https://pnndigital.com/technology/doordash-opens-first-india-office-in-hyderabad-plans-to-scale-tech-and-support-team-to-3000/) and plans to scale headcount to more than 3,000 within the next two years, which is a target rather than a count of current openings. ### Q: Are the DoorDash Hyderabad jobs tech jobs? A: Mostly not. The hub will initially house [customer support and general and administrative teams](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/), and the company's existing [software, data and analytics operations are in Pune](https://kfgo.com/2026/09/30/doordash-to-create-3000-jobs-at-global-tech-centre-in-india/), though [the India job board](https://job-boards.greenhouse.io/doordashindia) lists a few Hyderabad data and IT roles at the time of writing. ### Q: Where can I apply for DoorDash jobs in India? A: Use the [DoorDash India careers page](https://careersatdoordash.com/working-at-doordash-in-india/) or the company's [India job board](https://job-boards.greenhouse.io/doordashindia), and check each listing's city, because the board carries roles in both Hyderabad and Pune. Ready to explore? [Metaintro](https://www.metaintro.com) brings together 50M jobs in one place. 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