---
title: "Capacity"
canonical: "https://www.metaintro.com/company/capacity"
language: "en"
industry: "Software Development"
headquarters: "St. Louis"
website: "https://capacity.com/"
open_roles: 4
---

# Capacity

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.

## Open roles

- [Technical Support Agent (Tier 2)](https://www.metaintro.com/job/technical-support-agent-tier-2-at-capacity-6436babe-6420-5b88-a979-02b04e4d15f9) — Brazil, Remote
- [Customer Success Engineer II](https://www.metaintro.com/job/customer-success-engineer-ii-at-capacity-6df01a34-1652-5242-8366-423ee1e79bd1) — Brazil, Remote
- [Technical Delivery Junior Engineer](https://www.metaintro.com/job/technical-delivery-junior-engineer-at-capacity-e60c3011-e1b5-55e2-8342-88c0c7e870e6) — Spain, Remote
- [Volunteer](https://www.metaintro.com/job/volunteer-at-capacity-80f17516-295b-5378-9c6f-9e1d2e36c4bb) — Zurich, Zurich, Switzerland

[View all 4 roles](https://www.metaintro.com/company/capacity/jobs/all)

## Customers

All 45 companies Capacity names as customers.

### Customers hiring now

- [EXL](https://www.metaintro.com/company/exl) — 2,154 open roles
- [Penske](https://www.metaintro.com/company/penske) — 1,498 open roles
- [PepsiCo](https://www.metaintro.com/company/pepsico) — 1,131 open roles
- [PacSun](https://www.metaintro.com/company/pacsun) — 862 open roles
- [TMC](https://www.metaintro.com/company/tmc) — 816 open roles
- [Newell Brands](https://www.metaintro.com/company/newell-brands) — 489 open roles
- [Johnsonville](https://www.metaintro.com/company/johnsonville) — 114 open roles
- [YMCA of Greater Dayton](https://www.metaintro.com/company/ymca-of-greater-dayton) — 85 open roles
- [Sono Bello](https://www.metaintro.com/company/sono-bello) — 70 open roles
- [AAA](https://www.metaintro.com/company/aaa) — 44 open roles
- [Culligan](https://www.metaintro.com/company/culligan) — 43 open roles
- [USA Mortgage](https://www.metaintro.com/company/usa-mortgage) — 35 open roles
- [Iredell-Statesville School District](https://www.metaintro.com/company/iredell-statesville-school-district) — 26 open roles
- [ScS](https://www.metaintro.com/company/scs) — 21 open roles
- [Peak Credit Union](https://www.metaintro.com/company/peakcreditunion) — 13 open roles
- [BCU](https://www.metaintro.com/company/bcu) — 9 open roles
- [West Community Credit Union](https://www.metaintro.com/company/west-community-credit-union) — 9 open roles
- [Maryville University](https://www.metaintro.com/company/maryville-university) — 8 open roles
- [Brightree](https://www.metaintro.com/company/brightree) — 6 open roles
- [NHS](https://www.metaintro.com/company/nhs) — 2 open roles
- [NRTC](https://www.metaintro.com/company/nrtc) — 2 open roles
- [V.I.P. Mortgage](https://www.metaintro.com/company/v-i-p-mortgage-inc) — 1 open role

### Case studies

- Choice Hotels
- Thrasio
- [Valvoline](https://www.metaintro.com/company/valvoline)
- [DSW](https://www.metaintro.com/company/dsw)
- Callzilla
- [Culligan Water](https://www.metaintro.com/company/culligan-water)
- Nationwide Mortgage Bankers (NMB)
- [Total Access Urgent Care](https://www.metaintro.com/company/total-access-urgent-care)
- The Mortgage Collaborative
- LeaderOne
- SECO Energy
- [Gatwick Airport](https://www.metaintro.com/company/gatwick-airport)
- Festival of Nations
- Paramount Residential Mortgage Group, Inc. (PRMG)
- Create a Loop
- Prepare.ai
- BCU Credit Union
- AnnieMac

### Other customers

- TwinStar
- NRTC Managed Services
- TAUC
- Gatwick
- Board Member, and Instructor

## AI launches and partners

What Capacity has launched and who it works with on AI.

- **Agentic and generative AI** (Launch): Capacity’s AI agents can reason across multiple steps, make decisions, trigger workflows and hand off to humans; its AI Knowledge Orchestration Layer combines large language models, retrieval-augmented generation and organizational data.
- **Builder Agents** (Launch): Capacity offers AI tools to build and deploy AI agents that can create automatic workflows.
- **Conversation Intelligence** (Launch): Capacity generates interaction summaries, runs AI-powered quality assessments and captures CSAT signals after conversations.
- **Agent Assist** (Launch): Capacity provides AI-powered guidance to human agents during live interactions.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Python

### Tech stack

- **Marketing:** HubSpot
- **CMS:** WordPress, HubSpot CMS
- **Analytics:** Google Tag Manager, Google Analytics 4
- **Libraries:** jQuery, Tailwind CSS, Swiper
- **Security:** TrustArc

## Similar companies

Companies in the same industry as Capacity that are hiring now.

- [Google](https://www.metaintro.com/company/google) — 9,470 open roles
- [Mindrift](https://www.metaintro.com/company/mindrift) — 4,354 open roles
- [Oracle](https://www.metaintro.com/company/oracle) — 3,618 open roles
- [Huzzle](https://www.metaintro.com/company/huzzle) — 2,902 open roles
- [NoGigiddy](https://www.metaintro.com/company/nogigiddy) — 2,626 open roles
- [Tencent](https://www.metaintro.com/company/tencent-cloud) — 1,729 open roles

## Questions about Capacity

### Is Capacity hiring?

Yes. As of November 3, 2026, Capacity has 4 open roles on Metaintro. 2 were posted in the last 30 days. The most are in Customer Support (2), Community (1), and DevOps (1).

### Where is Capacity hiring?

Capacity is hiring in Brazil, Spain, and Zurich, with the most open roles in Brazil.

### Who are Capacity's customers?

Capacity names 45 customers, including EXL, Penske, PepsiCo, PacSun, and TMC.

### What skills does Capacity look for?

Its open roles most often ask for Python.