---
title: "Empathy"
canonical: "https://www.metaintro.com/company/empathy"
language: "en"
industry: "Professional Services"
headquarters: "New York, US"
website: "https://www.empathy.com/"
open_roles: 9
---

# Empathy

Empathy partners with leading organizations to support people through life's transitions, from estate and legacy planning to loss and leave support.

## Open roles

- [Strategic Client Success Manager](https://www.metaintro.com/job/strategic-client-success-manager-at-empathy-73b9cbb7-5a3b-51aa-b9ee-60cc6e07a0f2) — New York, New York, United States, Hybrid
- [Care Team Lead, Care Experience](https://www.metaintro.com/job/care-team-lead-care-experience-at-empathy-437c79a7-519b-5c7c-8b12-06eede805a23) — San Francisco, California, United States, Remote
- [Strategic Account Executive, Financial Services](https://www.metaintro.com/job/strategic-account-executive-financial-services-at-empathy-3fcac36b-8bd5-5397-992f-40ee58c2cdf4) — San Francisco, California, United States, Remote
- [Personal Assistant to the CEO](https://www.metaintro.com/job/personal-assistant-to-the-ceo-at-empathy-229307a0-a935-5db1-bd3b-97b551011dec) — Tel Aviv, Tel-Aviv District, Israel, On-site
- [Care Manager, Bilingual - English & Spanish](https://www.metaintro.com/job/care-manager-bilingual-english-and-spanish-at-empathy-ffc2fb88-450d-55d6-bfcf-fc94d45fc8ae) — San Francisco, California, United States, Remote
- [Senior Full Stack Mobile Developer](https://www.metaintro.com/job/software-engineer-at-empathy-c69fc384-b07e-5023-8e51-2d9ffc858a32) — Tel Aviv, Tel-Aviv District, Israel, On-site
- [Senior Full Stack Developer](https://www.metaintro.com/job/senior-full-stack-developer-at-empathy-434ef1fa-f07f-54dc-a9c8-575266db4c34) — Tel Aviv, Tel-Aviv District, Israel, On-site
- [Legal Counsel](https://www.metaintro.com/job/legal-counsel-at-empathy-d9543639-edf7-5a06-8996-62a8b75a6552) — Tel Aviv, Tel-Aviv District, Israel, On-site

[View all 9 roles](https://www.metaintro.com/company/empathy/jobs/all)

## Customers

All 28 companies Empathy names as customers.

### Customers hiring now

- [AT&T](https://www.metaintro.com/company/at-and-t) — 2,261 open roles
- [CarMax](https://www.metaintro.com/company/carmax) — 1,169 open roles
- [Metlife](https://www.metaintro.com/company/metlife) — 569 open roles
- [Prudential](https://www.metaintro.com/company/prudential) — 416 open roles
- [Lincoln](https://www.metaintro.com/company/lincoln) — 180 open roles
- [Transamerica](https://www.metaintro.com/company/transamerica) — 143 open roles
- [Symetra](https://www.metaintro.com/company/symetra) — 124 open roles
- [IMA Financial](https://www.metaintro.com/company/ima-financial-group) — 87 open roles
- [Olympus Property](https://www.metaintro.com/company/olympus-property) — 50 open roles
- [Aflac](https://www.metaintro.com/company/aflac) — 46 open roles
- [Lemonade](https://www.metaintro.com/company/lemonade) — 39 open roles
- [Guardian](https://www.metaintro.com/company/guardian) — 28 open roles
- [Amica Mutual Insurance Company](https://www.metaintro.com/company/amica-mutual-insurance-company) — 18 open roles
- [Croda](https://www.metaintro.com/company/croda) — 6 open roles
- [WPS](https://www.metaintro.com/company/wps-office) — 3 open roles
- [NYL](https://www.metaintro.com/company/nyl) — 2 open roles
- [New York Life](https://www.metaintro.com/company/new-york-life-0fbe74e4) — 1 open role
- [Voya](https://www.metaintro.com/company/voya) — 1 open role

### Case studies

- Wichita Public Schools (WPS)
- The Center for Youth & Family Solutions (CYFS)
- Wichita Public Schools
- [The Guardian Life Insurance Company of America](https://www.metaintro.com/company/the-guardian-life-insurance-company-of-america)

### Other customers

- CYFS
- Amica
- [Prudential Financial](https://www.metaintro.com/company/prudential-financial-inc)
- Securian
- HIG
- ATT

## AI launches and partners

What Empathy has launched and who it works with on AI.

- **Bespoke AI operating system** (Operations): Empathy's bespoke AI operating system lets the Care Team deliver fast, accurate, personalized support to millions of families, in line with local regulations.
- **Empathy CareOS** (Launch): Empathy CareOS is the AI layer that lets the Care Team deliver fast, accurate, personalized support to people on leave, in their own language and in line with local regulations.
- **AI-powered Care Team support** (Launch): Empathy pairs a trained human Care Team with AI that handles triage, routing, and personalization.
- **AI-driven tools** (Launch): Empathy offers AI-driven tools to prepare for hard conversations and work through emotional blockers.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Communication
- Salesforce
- Contract negotiation

### Tech stack

- **Libraries:** Tailwind CSS
- **CMS:** Sanity, Contentful
- **Frameworks:** Next.js
- **Security:** CookieYes
- **Analytics:** Google Analytics 4

## Similar companies

Companies in the same industry as Empathy that are hiring now.

- [Techon Corporation](https://www.metaintro.com/company/techon-corporation) — 47,070 open roles
- [Actalent](https://www.metaintro.com/company/actalent) — 8,170 open roles
- [EY](https://www.metaintro.com/company/ey) — 7,132 open roles
- [EPAM Systems](https://www.metaintro.com/company/epam-systems) — 4,794 open roles
- [Amentum](https://www.metaintro.com/company/amentum) — 2,957 open roles
- [Acosta](https://www.metaintro.com/company/acosta) — 2,632 open roles

## Questions about Empathy

### Is Empathy hiring?

Yes. As of November 4, 2026, Empathy has 9 open roles on Metaintro. 4 were posted in the last 30 days. The most are in Customer Support (2), Developer (2), and Admin/Executive Assistant (1).

### Where is Empathy hiring?

Empathy is hiring in Tel Aviv, San Francisco, and New York, with the most open roles in Tel Aviv.

### Does Empathy offer remote or hybrid work?

15% of open roles are hybrid and 69% are remote.

### Who are Empathy's customers?

Empathy names 28 customers, including AT&T, CarMax, Metlife, Prudential, and Lincoln.

### What skills does Empathy look for?

Its open roles most often ask for Communication, Salesforce, and Contract negotiation.
