---
title: "Freshworks"
canonical: "https://www.metaintro.com/company/freshworks"
language: "en"
industry: "Software Development"
headquarters: "San Mateo, US"
website: "https://www.freshworks.com/"
open_roles: 121
---

# Freshworks

Freshworks provides powerful, AI-powered service software to deliver scalable employee and customer experiences.

## Open roles

- [Senior Account Executive - Inside Sales](https://www.metaintro.com/job/senior-account-executive-inside-sales-at-freshworks-3f352187-f3b6-5193-8de3-fec6d9c898a5) — Chennai, Tamil Nadu, India, On-site
- [Senior Account Management (EX) - Top Tier NA](https://www.metaintro.com/job/senior-account-management-ex-top-tier-na-at-freshworks-e553dccf-f4b6-5f64-8dec-5c9f87f1e5a0) — Chennai, Tamil Nadu, India, On-site
- [SVP, Corporate Communications & Brand Marketing](https://www.metaintro.com/job/svp-corporate-communications-and-brand-marketing-at-freshworks-d8bbcfaf-576a-5fff-8d11-2dab00a860c2) — San Mateo, California, United States, Hybrid
- [Senior Director, AI Platform (Product Management)](https://www.metaintro.com/job/senior-director-ai-platform-product-management-at-freshworks-e9cc76f6-910e-5ec6-aafd-b85503bf5a63) — San Mateo, California, United States, Hybrid
- [Business Development Manager](https://www.metaintro.com/job/business-development-manager-at-freshworks-68371408-5c85-50f7-b2b1-819611bffca7) — San Mateo, California, United States, On-site
- [Business Development Manager](https://www.metaintro.com/job/business-development-manager-at-freshworks-efb5d7bc-9337-5494-909a-08c2d62255eb) — Boston, Massachusetts, United States, On-site
- [Lead - Customer Success](https://www.metaintro.com/job/lead-customer-success-at-freshworks-1bdc8a25-a8f6-566f-a907-3f933ac1ebec) — Chennai, Tamil Nadu, India, On-site
- [Senior Engineering Manager - Billing Platform](https://www.metaintro.com/job/senior-engineering-manager-billing-platform-at-freshworks-e0928137-d46a-5787-90bf-90ee81f8d235) — Bengaluru, Karnataka, India, On-site

[View all 121 roles](https://www.metaintro.com/company/freshworks/jobs/all)

## Customers

All 19 companies Freshworks names as customers.

### Customers hiring now

- [Pepsico](https://www.metaintro.com/company/pepsico) — 1,131 open roles
- [Asian Paints](https://www.metaintro.com/company/asian-paints) — 440 open roles
- [New Balance](https://www.metaintro.com/company/new-balance) — 313 open roles
- [DHL](https://www.metaintro.com/company/dhl) — 141 open roles
- [Ringcentral](https://www.metaintro.com/company/ringcentral) — 87 open roles
- [Aramex](https://www.metaintro.com/company/aramex) — 73 open roles
- [AG Barr](https://www.metaintro.com/company/ag-barr) — 56 open roles
- [Bangor Savings Bank](https://www.metaintro.com/company/bangor-savings-bank) — 25 open roles
- [Forbes](https://www.metaintro.com/company/forbes) — 18 open roles
- [McLaren](https://www.metaintro.com/company/mclaren) — 4 open roles

### Case studies

- Bahamas Government
- Amerisure
- [American Oncology Network](https://www.metaintro.com/company/american-oncology-network)
- Alterra Mountain Company

### Other customers

- Seagate Trust Bar Image
- [TaylorMade](https://www.metaintro.com/company/taylormade)
- [Ingram](https://www.metaintro.com/company/ingram)
- Amex Global Business Travel
- Databricks

## AI launches and partners

What Freshworks has launched and who it works with on AI.

- **Freddy AI Copilot** (Launch): Freddy AI Copilot assists with triage and resolution in agent workflows.
- **Freshsales Suite** (Launch): Freshsales Suite combines sales and marketing using integrated AI to improve work efficiency.
- **Customer Service Suite** (Launch): Customer Service Suite is an omnichannel solution whose performance is enhanced by generative AI.
- **Freshsales** (Launch): Freshsales is an AI-supported sales CRM for smart selling and faster deal closing.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Forecasting
- SaaS sales
- Communication
- Salesforce
- Cross-functional collaboration
- Pipeline management
- Stakeholder management
- Negotiation
- ITSM
- Project management
- Solution selling
- CRM

### Tech stack

- **CMS:** Contentful
- **Frameworks:** Next.js
- **Analytics:** Google Analytics 4, Google Tag Manager
- **Marketing:** Optimizely
- **Libraries:** Alpine.js, Tailwind CSS
- **Security:** OneTrust

## Similar companies

Companies in the same industry as Freshworks that are hiring now.

- [Google](https://www.metaintro.com/company/google) — 9,526 open roles
- [Mindrift](https://www.metaintro.com/company/mindrift) — 5,419 open roles
- [Oracle](https://www.metaintro.com/company/oracle) — 3,592 open roles
- [Huzzle](https://www.metaintro.com/company/huzzle) — 2,898 open roles
- [NoGigiddy](https://www.metaintro.com/company/nogigiddy) — 2,518 open roles
- [Tencent](https://www.metaintro.com/company/tencent-cloud) — 1,708 open roles

## Questions about Freshworks

### Is Freshworks hiring?

Yes. As of November 4, 2026, Freshworks has 121 open roles on Metaintro. 57 were posted in the last 30 days. The most are in Sales (48), Marketing (10), and Product/Project Management (10).

### Has Freshworks had layoffs?

The Metaintro Layoffs Tracker lists 1 announcement for Freshworks. The latest was announced on May 5, 2026. Sources report 500 jobs affected in total.

### Where is Freshworks hiring?

Freshworks is hiring in San Mateo, Chennai, London, Bengaluru, Boston, and Hyderabad, with the most open roles in San Mateo.

### Does Freshworks offer remote or hybrid work?

36% of open roles are hybrid and 10% are remote.

### Who are Freshworks's customers?

Freshworks names 19 customers, including Pepsico, Asian Paints, New Balance, DHL, and Ringcentral.