---
title: "Help Scout"
canonical: "https://www.metaintro.com/company/help-scout"
language: "en"
industry: "Software Development"
headquarters: "Boston, US"
website: "https://www.helpscout.com/"
open_roles: 6
---

# Help Scout

Oh no! Sorry about that, let's help you get back on track.

## Open roles

- [Director of Product Design](https://www.metaintro.com/job/director-of-product-design-at-help-scout-283ead50-bbd4-57fa-89a4-044be5e477cd) — United States, Remote
- [VP of People](https://www.metaintro.com/job/vp-of-people-at-help-scout-11eac069-f312-52c0-b0a3-f311cbcae116) — United States, Remote
- [Head of Product, Growth + Monetization](https://www.metaintro.com/job/head-of-product-growth-monetization-at-help-scout-96cfc4b3-b4a8-5ab7-b417-1ab68ae97bf9) — United States, Remote
- [Account Executive, Mid Market](https://www.metaintro.com/job/account-executive-mid-market-at-help-scout-e3f5fdfd-dfa0-5deb-8af8-b36646b2d89e) — United States, Remote
- [Director, Performance Marketing](https://www.metaintro.com/job/director-performance-marketing-at-help-scout-6d1c64b7-187e-5108-9ee1-5892d4b02d09) — United States, Remote
- [Head of Product, Conversations](https://www.metaintro.com/job/head-of-product-conversations-at-help-scout-37956076-3def-5bfd-a10e-0e23b16d1eb7) — Boston, Massachusetts, United States, Remote

[View all 6 roles](https://www.metaintro.com/company/help-scout/jobs/all)

## Customers

All 37 companies Help Scout names as customers.

### Customers hiring now

- [Boston University](https://www.metaintro.com/company/boston-university) — 182 open roles
- [BetterHelp](https://www.metaintro.com/company/betterhelp) — 174 open roles
- [Gusto](https://www.metaintro.com/company/gusto) — 138 open roles
- [Hinge Health](https://www.metaintro.com/company/hinge-health) — 81 open roles
- [Litmus](https://www.metaintro.com/company/litmus) — 35 open roles
- [Moment](https://www.metaintro.com/company/moment) — 23 open roles
- [Padlet](https://www.metaintro.com/company/padlet) — 19 open roles
- [TeamSnap](https://www.metaintro.com/company/teamsnap) — 9 open roles
- [University of South Carolina](https://www.metaintro.com/company/university-of-south-carolina) — 4 open roles
- [Buffer](https://www.metaintro.com/company/buffer) — 4 open roles
- [Spindrift](https://www.metaintro.com/company/spindrift) — 4 open roles
- [Mixmax](https://www.metaintro.com/company/unknown-ed1dbd9f) — 2 open roles
- [Harley Therapy](https://www.metaintro.com/company/harley-therapy) — 1 open role

### Case studies

- Threadless
- George Washington University
- Brain.fm
- Switcher
- The New Wheel
- Freightzy
- eCatholic
- Mabel's Labels
- OnePageCRM

### Other customers

- [Bloom Growth](https://www.metaintro.com/company/bloom-growth)
- BoxHero
- mTuitive
- Building Bridges
- Efficient App
- [Flocknote](https://www.metaintro.com/company/smarter-church-texting-email-newsletters-and-member-management)
- GrowSurf
- OnePagerCRM
- Systeme.io
- Mukama
- WordPress
- [Privy](https://www.metaintro.com/company/privy)
- [Curative](https://www.metaintro.com/company/curative)
- [Vimeo](https://www.metaintro.com/company/vimeo)
- [Clockwise](https://www.metaintro.com/company/clockwise)

## AI launches and partners

What Help Scout has launched and who it works with on AI.

- **Scout** (Launch): Envoy combines frontier models with insights learned from conversations to create the AI agent Scout, which delivers answers and escalations.
- **Compass AI Agent** (Launch): Help Scout's Compass AI Agent combines frontier models with insights learned from 3+ billion conversations.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- AI tools
- Data analysis

### Tech stack

- **CMS:** Contentful
- **Frameworks:** Gatsby
- **Analytics:** Google Analytics 4, Google Tag Manager
- **Libraries:** D3.js

## Similar companies

Companies in the same industry as Help Scout that are hiring now.

- [Google](https://www.metaintro.com/company/google) — 9,589 open roles
- [Mindrift](https://www.metaintro.com/company/mindrift) — 4,354 open roles
- [Oracle](https://www.metaintro.com/company/oracle) — 3,665 open roles
- [Huzzle](https://www.metaintro.com/company/huzzle) — 2,904 open roles
- [NoGigiddy](https://www.metaintro.com/company/nogigiddy) — 2,627 open roles
- [Tencent](https://www.metaintro.com/company/tencent-cloud) — 1,727 open roles

## Questions about Help Scout

### Is Help Scout hiring?

Yes. As of November 2, 2026, Help Scout has 6 open roles on Metaintro. 3 were posted in the last 30 days. The most are in Product/Project Management (2), Design (1), and Human Resources/Talent Acquisition (1).

### Where is Help Scout hiring?

Help Scout is hiring in United States and Boston, with the most open roles in United States.

### What is the interview process at Help Scout?

Help Scout describes it this way: “Learn about our hiring process and how it aligns with our remote culture.”

### Who are Help Scout's customers?

Help Scout names 37 customers, including Boston University, BetterHelp, Gusto, Hinge Health, and Litmus.

### What skills does Help Scout look for?

Its open roles most often ask for AI tools and Data analysis.