---
title: "Helpware"
canonical: "https://www.metaintro.com/company/helpware"
language: "en"
industry: "Business Consulting and Services"
headquarters: "Lexington, USA"
website: "https://helpware.com/"
open_roles: 36
---

# Helpware

Helpware combines AI, automation, and global talent in CX, software development, and marketing. Check out our custom business process solutions at scale.

## Open roles

- [QA Analyst](https://www.metaintro.com/job/qa-analyst-at-helpware-2a74b96e-8302-5b18-99cb-706b79ba95b7) — Cebu, Philippines
- [Night Time Customer Support Representative](https://www.metaintro.com/job/night-time-customer-support-representative-at-helpware-a8f0552f-9415-52aa-b5b6-6059a55b3a30) — Lima, Department of Lima, Peru, Hybrid
- [Microsoft 365 Optimization Specialist](https://www.metaintro.com/job/microsoft-365-optimization-specialist-at-helpware-52bc370d-d112-51e0-9dd2-c42c12a46813) — Mexico, Brazil, Remote
- [Infrastructure Engineer – AIX to Linux Migration](https://www.metaintro.com/job/infrastructure-engineer-aix-to-linux-migration-at-helpware-c358e5c2-6429-5444-8441-adda53941919) — Mexico, Ukraine, Romania, Brazil, Remote
- [AI Automation Engineer](https://www.metaintro.com/job/ai-automation-engineer-at-helpware-b63cc5e6-c9a4-5b97-8a95-7641deb9af41) — Mexico City, Mexico, Brazil, Ukraine, Poland, Argentina, Remote
- [Business Analyst](https://www.metaintro.com/job/business-analyst-at-helpware-e5b50d3d-776e-5b09-88ae-1c23e39541f8) — Mexico, Ukraine, Brazil, Argentina, Poland, Remote
- [QA Engineer](https://www.metaintro.com/job/qa-engineer-at-helpware-7eb637d0-f122-5df1-b570-bc00851f8e3f) — Mexico, Remote
- [Expert/Senior Logic Design Engineer](https://www.metaintro.com/job/expert-senior-logic-design-engineer-at-helpware-6ff73c92-59b8-5f52-8d24-cf47e31accc8) — Ukraine, Romania, Bulgaria, Poland, Prague, Czechia, Remote

[View all 36 roles](https://www.metaintro.com/company/helpware/jobs/all)

## Customers

All 18 companies Helpware names as customers.

### Customers hiring now

- [google](https://www.metaintro.com/company/google) — 9,391 open roles
- [microsoft](https://www.metaintro.com/company/microsoft) — 6,515 open roles
- [pfizer](https://www.metaintro.com/company/pfizer) — 819 open roles
- [incomm payments](https://www.metaintro.com/company/incomm-payments) — 72 open roles
- [personify health](https://www.metaintro.com/company/personify-health) — 35 open roles

### Other customers

- publicics groupe
- StubHub international
- pharma talent
- YAPU
- citroneer
- DoBo
- bluesnap
- PWC
- trustloop
- Bitcoin dot com
- octagon medical practice
- COMPIQ
- wanda health

## AI launches and partners

What Helpware has launched and who it works with on AI.

- **AI MVP Development** (Launch): Helpware Tech offers AI MVP Development.
- **AI Product as a Service** (Launch): Helpware AI offers AI Product as a Service.
- **Continuous optimization & performance tuning** (Launch): Helpware monitors AI solutions and fine-tunes their performance, applying feedback loops to help models learn from outputs.
- **Workflow redesign and change management** (Launch): Helpware identifies AI-ready workflows, redesigns processes for AI adoption, and trains customer teams to adopt them.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Problem-solving
- Microsoft Office
- Problem solving
- Communication
- Written communication
- Troubleshooting
- De-escalation
- Salesforce
- English communication
- CRM
- Python
- System navigation

### Tech stack

- **CMS:** WordPress, HubSpot CMS
- **Analytics:** Google Analytics 4, Google Tag Manager
- **Marketing:** HubSpot, Zendesk
- **Libraries:** jQuery

## Similar companies

Companies in the same industry as Helpware that are hiring now.

- [Accenture](https://www.metaintro.com/company/accenture) — 40,422 open roles
- [AECOM](https://www.metaintro.com/company/aecom) — 5,275 open roles
- [Turner & Townsend](https://www.metaintro.com/company/turner-and-townsend) — 3,475 open roles
- [Mercier Consultancy Group](https://www.metaintro.com/company/mercier-consultancy-group) — 2,388 open roles
- [Booz Allen Hamilton](https://www.metaintro.com/company/booz-allen-hamilton) — 2,271 open roles
- [ADP](https://www.metaintro.com/company/adp) — 2,129 open roles

## Questions about Helpware

### Is Helpware hiring?

Yes. As of November 5, 2026, Helpware has 36 open roles on Metaintro. 32 were posted in the last 30 days. The most are in Customer Support (12), Developer (6), and DevOps (5).

### Where is Helpware hiring?

Helpware is hiring in Mexico, Brazil, Argentina, Cebu, Philippines, Ukraine, and Poland, with the most open roles in Mexico.

### Does Helpware offer remote or hybrid work?

15% of open roles are hybrid and 24% are remote.

### Who are Helpware's customers?

Helpware names 18 customers, including google, microsoft, pfizer, incomm payments, and personify health.

### What skills does Helpware look for?

Its open roles most often ask for Problem-solving, Microsoft Office, Problem solving, Communication, and Written communication.