--- title: "incident.io" canonical: "https://www.metaintro.com/company/incident-io-ec2631ee" language: "en" industry: "Administrative and Support Services" website: "https://incident.io/" open_roles: 5 --- # incident.io incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime. ## Open roles - [Staff Software Engineer](https://www.metaintro.com/job/staff-software-engineer-at-incident-io-98c7f66c-c2f4-52fd-bbba-b1466492bbfe) — London, England, United Kingdom, Remote - [Account Executive, Commercial](https://www.metaintro.com/job/account-executive-commercial-at-incident-io-d5841908-3ee7-5af0-97dc-bcc44eb93e3e) — New York, New York, United States, Remote - [Business Development Representative](https://www.metaintro.com/job/business-development-representative-at-incident-io-5fdb03b0-87c3-557c-9e98-2c0d17743afc) — New York, New York, United States, Remote, Hybrid - [Enterprise Sales Manager](https://www.metaintro.com/job/enterprise-sales-manager-at-incident-io-bfab98dc-44c6-50dc-9d5d-0e86c6bcf165) — San Francisco, California, United States, Remote, Hybrid - [Enterprise Account Executive](https://www.metaintro.com/job/enterprise-account-executive-at-incident-io-05123d0c-9be1-54d6-a03c-d50d489a092a) — New York, New York, United States, Remote [View all 5 roles](https://www.metaintro.com/company/incident-io-ec2631ee/jobs/all) ## Customers All 35 companies incident.io names as customers. ### Customers hiring now - [Netflix](https://www.metaintro.com/company/netflix) — 387 open roles - [SumUp](https://www.metaintro.com/company/sumup) — 339 open roles - [Zendesk](https://www.metaintro.com/company/zendesk) — 136 open roles - [Picnic](https://www.metaintro.com/company/picnic) — 106 open roles - [Intercom](https://www.metaintro.com/company/intercom) — 96 open roles - [Etsy](https://www.metaintro.com/company/etsy) — 91 open roles - [Vanta](https://www.metaintro.com/company/vanta) — 82 open roles - [Rho](https://www.metaintro.com/company/rho) — 44 open roles - [Pleo](https://www.metaintro.com/company/pleo) — 43 open roles - [Trainline](https://www.metaintro.com/company/trainline) — 30 open roles - [Groq](https://www.metaintro.com/company/groq) — 30 open roles - [WorkOS](https://www.metaintro.com/company/workos) — 28 open roles - [Torq](https://www.metaintro.com/company/torq) — 27 open roles - [Kaizen Gaming](https://www.metaintro.com/company/kaizen-gaming) — 24 open roles - [Motorway](https://www.metaintro.com/company/motorway) — 17 open roles - [Accurx](https://www.metaintro.com/company/accurx-b3879f8e) — 13 open roles - [RD Station](https://www.metaintro.com/company/rd-station) — 11 open roles - [TrueLayer](https://www.metaintro.com/company/truelayer) — 8 open roles - [Flagstone](https://www.metaintro.com/company/flagstone) — 7 open roles - [turbopuffer](https://www.metaintro.com/company/turbopuffer) — 6 open roles - [Isometric](https://www.metaintro.com/company/isometric) — 5 open roles - [Buffer](https://www.metaintro.com/company/buffer) — 4 open roles - [AudioStack](https://www.metaintro.com/company/audiostack) — 3 open roles - [Giant Swarm](https://www.metaintro.com/company/giant-swarm) — 1 open role - [Favor](https://www.metaintro.com/company/favor) — 1 open role - [Built](https://www.metaintro.com/company/built) — 1 open role - [Bud](https://www.metaintro.com/company/bud) — 1 open role ### Case studies - Thrive Learning - Sublime Security - Future - [Bold Commerce](https://www.metaintro.com/company/bold-commerce) - Clari - [Skyscanner](https://www.metaintro.com/company/skyscanner) ### Other customers - Cloud Platform Team, Built - Engineering Productivity & Product Reliability ## AI launches and partners What incident.io has launched and who it works with on AI. - **AI call transcription** (Launch): AI transcribes calls and handles the admin while users focus on the fix. - **AI filters on-call alerts** (Launch): AI filters the noise and escalates what matters for on-call. - **AI SRE agent** (Launch): The AI SRE agent collaborates across the investigation, answers questions, runs parallel analysis, and surfaces things the team may not have thought to look for. - **Investigations** (Launch): Investigations is incident.io's AI SRE product that connects telemetry, code changes, and incident history to find root causes. ## Skills they ask for Most frequent across open postings. ### Tech stack - **CMS:** Sanity - **Frameworks:** Next.js - **Analytics:** Google Analytics 4, Google Tag Manager - **Libraries:** Tailwind CSS, Swiper ## Similar companies Companies in the same industry as incident.io that are hiring now. - [Desort](https://www.metaintro.com/company/desort) — 12,091 open roles - [Aerotek](https://www.metaintro.com/company/aerotek) — 11,538 open roles - [Robert Half](https://www.metaintro.com/company/robert-half) — 7,907 open roles - [Next Job Abroad](https://www.metaintro.com/company/next-job-abroad) — 4,234 open roles - [Lifelancer](https://www.metaintro.com/company/lifelancer) — 3,791 open roles - [Pavago](https://www.metaintro.com/company/pavago) — 3,572 open roles - [Patrique Mercier Recruitment By Nellie](https://www.metaintro.com/company/patrique-mercier-recruitment-by-nellie) — 2,105 open roles ## Questions about incident.io ### Is incident.io hiring? Yes. As of November 4, 2026, incident.io has 5 open roles on Metaintro. The most are in Sales (3), Business Development (1), and Developer (1). ### Where is incident.io hiring? incident.io is hiring in New York, London, and San Francisco, with the most open roles in New York. ### Who are incident.io's customers? incident.io names 35 customers, including Netflix, SumUp, Zendesk, Picnic, and Intercom.