---
title: "Serval"
canonical: "https://www.metaintro.com/company/serval"
language: "en"
industry: "Software Development"
website: "https://www.serval.com/"
open_roles: 64
---

# Serval

Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

## Open roles

- [Senior Strategic Field Marketing Manager, East](https://www.metaintro.com/job/senior-strategic-field-marketing-manager-east-at-serval-15dbdc56-9c51-5250-941c-79b1ab1d18be) — New York, New York, United States, Austin, Texas, United States, On-site
- [Head of Field Marketing, Commercial](https://www.metaintro.com/job/head-of-field-marketing-commercial-at-serval-5c261f46-0922-5e1b-bbf9-9703356a3e42) — San Francisco, California, United States, On-site
- [Head of Field Marketing, Strategic](https://www.metaintro.com/job/head-of-field-marketing-strategic-at-serval-7277dfc8-ef94-5722-9bef-c387254ece5a) — San Francisco, California, United States, On-site
- [Senior Field Marketing & ABM Manager, West](https://www.metaintro.com/job/senior-field-marketing-and-abm-manager-west-at-serval-a45e825c-7302-5415-bd95-41679814e691) — San Francisco, California, United States, On-site
- [Senior Strategic Field Marketing Manager- Central](https://www.metaintro.com/job/senior-strategic-field-marketing-manager-central-at-serval-76ab8e89-25ea-5e13-b2c8-8ffc08663c54) — Austin, Texas, United States, On-site
- [Account Executive, Majors - Central](https://www.metaintro.com/job/account-executive-majors-central-at-serval-d3b743ef-2189-5564-b890-768b84e549c7) — Austin, Texas, United States, On-site
- [Customer Experience Lead](https://www.metaintro.com/job/customer-experience-lead-at-serval-49f963d1-ae7e-5435-b690-5f44b95b6c1e) — New York, New York, United States, On-site
- [Account Executive, Mid-Market - Central](https://www.metaintro.com/job/account-executive-mid-market-central-at-serval-6a4edd37-56be-5e1b-83cf-51e1b27c5475) — Austin, Texas, United States, On-site

[View all 64 roles](https://www.metaintro.com/company/serval/jobs/all)

## Customers

All 10 companies Serval names as customers.

### Customers hiring now

- [Mercor](https://www.metaintro.com/company/mercor) — 1,286 open roles
- [Ramp](https://www.metaintro.com/company/ramp) — 166 open roles
- [Perplexity](https://www.metaintro.com/company/perplexity) — 131 open roles
- [Together AI](https://www.metaintro.com/company/together-ai) — 81 open roles
- [Cribl](https://www.metaintro.com/company/cribl) — 74 open roles
- [SeatGeek](https://www.metaintro.com/company/seatgeek) — 38 open roles

### Case studies

- Abridge

### Other customers

- Business Technology
- IT Support and Engineering
- Security

## AI launches and partners

What Serval has launched and who it works with on AI.

- **Catalyst** (Launch): Catalyst is an AI agent that builds automations from ticket history, documents, and natural language prompts.
- **Enforce permissions deterministically** (Launch): Permissions and approvals are never left to LLM judgment.
- **AI HR help desk and service delivery software** (Launch): Serval's AI agents resolve HR and People requests in Slack, Teams, or email.
- **Enterprise-ready ITSM** (Launch): Serval offers ITSM for managing requests, incidents, problems, changes, and HR journeys with AI assistance.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Salesforce
- SQL
- B2B SaaS sales
- Data analysis
- AI automation
- HubSpot
- Workflow automation
- Communication
- Storytelling
- Account planning
- Negotiation
- APIs

### Tech stack

- **Analytics:** Google Analytics 4, Google Tag Manager, Segment
- **CMS:** Sanity, HubSpot CMS
- **Frameworks:** Next.js
- **Libraries:** Tailwind CSS, D3.js
- **Security:** CookieYes
- **CDN:** cdnjs, Cloudflare, Amazon CloudFront
- **Hosting:** Amazon Web Services
- **Marketing:** HubSpot

## Similar companies

Companies in the same industry as Serval that are hiring now.

- [Google](https://www.metaintro.com/company/google) — 9,526 open roles
- [Mindrift](https://www.metaintro.com/company/mindrift) — 5,419 open roles
- [Oracle](https://www.metaintro.com/company/oracle) — 3,592 open roles
- [Huzzle](https://www.metaintro.com/company/huzzle) — 2,898 open roles
- [NoGigiddy](https://www.metaintro.com/company/nogigiddy) — 2,518 open roles
- [Tencent](https://www.metaintro.com/company/tencent-cloud) — 1,708 open roles

## Questions about Serval

### Is Serval hiring?

Yes. As of November 4, 2026, Serval has 64 open roles on Metaintro. 16 were posted in the last 30 days. The most are in Sales (22), Developer (11), and Marketing (10).

### Where is Serval hiring?

Serval is hiring in San Francisco, New York, Austin, London, Charleston, and Santa Clara, with the most open roles in San Francisco.

### Does Serval offer remote or hybrid work?

6% of open roles are hybrid and 0% are remote.

### Who are Serval's customers?

Serval names 10 customers, including Mercor, Ramp, Perplexity, Together AI, and Cribl.

### What skills does Serval look for?

Its open roles most often ask for Salesforce, SQL, B2B SaaS sales, Data analysis, and AI automation.