---
title: "SupportNinja"
canonical: "https://www.metaintro.com/company/supportninja"
language: "en"
industry: "Business Consulting and Services"
headquarters: "Austin, US"
website: "https://www.supportninja.com/"
open_roles: 24
---

# SupportNinja

SupportNinja provides outsourced customer support, technical support, content moderation, data processing, finance & accounting, and AI-enabled CX solutions for customer-obsessed companies.

## Open roles

- [Technical Support Representative II (SaaS)](https://www.metaintro.com/job/technical-support-representative-ii-saas-at-supportninja-52d6bed7-b79d-5580-b70a-c9e9dbf77dbc) — Quezon City, Metro Manila, Philippines, Remote
- [Billing Analyst L2 (Project Based)](https://www.metaintro.com/job/billing-analyst-l2-project-based-at-supportninja-72ae72a5-bcab-559c-80bf-e9ad6075f0f6) — Sultan Kudarat, Philippines, Remote
- [Technical Support Representative](https://www.metaintro.com/job/technical-support-representative-at-supportninja-c961b81b-1fc0-5be2-bacf-e3740e622a78) — Colombia, Remote
- [Data Processor](https://www.metaintro.com/job/data-processor-at-supportninja-7fc40709-5940-57c2-93f4-2ffddd82543e) — Sultan Kudarat, Philippines, Remote
- [Logistics Coordinator](https://www.metaintro.com/job/logistics-coordinator-at-supportninja-79c56e7a-7e27-5347-91df-c961ccd07fe6) — Sultan Kudarat, Philippines, Remote
- [Customer Onboarding & Training Coordinator](https://www.metaintro.com/job/customer-onboarding-and-training-coordinator-at-supportninja-32810fca-fb1a-51d1-a463-b0a4f1562f13) — Sultan Kudarat, Philippines, Remote
- [Customer Service Representative II (Seasonal)](https://www.metaintro.com/job/customer-service-representative-ii-seasonal-at-supportninja-32a241a1-ebc6-56c6-b285-bd86e5ea20bc) — Texas, United States, Remote
- [Technical Support Rep L3 (SaaS, API, HTML, CSS and Javascript)](https://www.metaintro.com/job/technical-support-rep-l3-saas-api-html-css-and-javascript-at-f86cae69-0069-53d5-8ccf-f5548ada17da) — Quezon City, Metro Manila, Philippines

[View all 24 roles](https://www.metaintro.com/company/supportninja/jobs/all)

## Customers

All 11 companies SupportNinja names as customers.

### Customers hiring now

- [Flexport](https://www.metaintro.com/company/flexport) — 187 open roles
- [Happy Socks](https://www.metaintro.com/company/happy-socks) — 2 open roles

### Case studies

- [Kiva](https://www.metaintro.com/company/kiva)

### Other customers

- SymmetryRx
- RedWeek
- CloudTask
- [Product Madness](https://www.metaintro.com/company/product-madness)
- [TurboPass](https://www.metaintro.com/company/turbopass)
- Red Week
- Vidyard
- Bill & Melinda Gates Foundation

## AI launches and partners

What SupportNinja has launched and who it works with on AI.

- **Configure AI** (Operations): SupportNinja configures AI to reflect your voice and simulates real-world interactions to ensure consistency, accuracy, and empathy from the start.
- **AI Integrations** (Launch): SupportNinja applies AI where it reduces friction, improves efficiency, and surfaces insights that strengthen your organization.
- **AI Data Enablement Services** (Launch): SupportNinja provides services that support AI across training, validation, optimization, and ongoing quality control.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Communication
- CRM
- Troubleshooting
- Customer service
- CRM systems
- Technical support
- Zendesk
- Problem-solving
- Problem solving
- Analytical skills
- Forecasting
- Process improvement

### Tech stack

- **Libraries:** jQuery, Swiper, GSAP
- **CDN:** Amazon CloudFront, cdnjs, unpkg, Cloudflare
- **Analytics:** Google Analytics 4, Google Tag Manager
- **Security:** Cookiebot
- **Marketing:** HubSpot
- **CMS:** HubSpot CMS

## Similar companies

Companies in the same industry as SupportNinja that are hiring now.

- [Accenture](https://www.metaintro.com/company/accenture) — 42,829 open roles
- [AECOM](https://www.metaintro.com/company/aecom) — 5,275 open roles
- [Turner & Townsend](https://www.metaintro.com/company/turner-and-townsend) — 3,475 open roles
- [Mercier Consultancy Group](https://www.metaintro.com/company/mercier-consultancy-group) — 2,388 open roles
- [Booz Allen Hamilton](https://www.metaintro.com/company/booz-allen-hamilton) — 2,320 open roles
- [ADP](https://www.metaintro.com/company/adp) — 2,096 open roles

## Questions about SupportNinja

### Is SupportNinja hiring?

Yes. As of November 4, 2026, SupportNinja has 24 open roles on Metaintro. 21 were posted in the last 30 days. The most are in Customer Support (11), Finance (3), and Sales (3).

### Where is SupportNinja hiring?

SupportNinja is hiring in Sultan Kudarat, Philippines, Quezon City, Texas, United States, Angeles, Colombia, and Ireland, with the most open roles in Sultan Kudarat, Philippines.

### Does SupportNinja offer remote or hybrid work?

14% of open roles are hybrid and 72% are remote.

### Who are SupportNinja's customers?

SupportNinja names 11 customers, including Flexport, Happy Socks, Kiva, SymmetryRx, and RedWeek.

### What skills does SupportNinja look for?

Its open roles most often ask for Communication, CRM, Troubleshooting, Customer service, and CRM systems.