--- title: "Talkdesk Layoffs, Hiring & Jobs (October 2026) | Metaintro" canonical: "https://www.metaintro.com/company/talkdesk" language: "en" author: "Metaintro" --- ![](/api/company-logo?url=https%3A%2F%2Fprd-cdn-talkdesk.talkdesk.com%2Fcdn-assets%2Flatest%2Ftalkdesk%2Fbrand%2Fmain_brand%2Ffavicon%2Fwhite%2Fapple-icon-180x180.png&sig=S_srb0obdlvtb6ayH25wmLb64G43p31fkg3lBxgEq4Y) # Talkdesk Contact Center Talkdesk is a global customer experience automation (CXA) company, combining AI contact center software with intelligent automation to transform every customer interaction. Talkdesk helps enterprises scale customer service, reduce costs, and deliver faster, more personalized experiences. [See 30 open roles](#company-roles)[Ask about Talkdesk](/signup?redirect=%2Fthread%2Fnew%3Fmessage%3DTell%2520me%2520about%2520Talkdesk%253A%2520what%2520they%2520do%252C%2520who%2520they%2520hire%252C%2520and%2520which%2520of%2520their%2520open%2520roles%2520fit%2520me.)**1** new role this week Hiring now 30open roles−9%vs last week - [Sales8](/company/talkdesk/jobs/sales) - [Tech General6](/company/talkdesk/jobs/tech-general) - [Developer3](/company/talkdesk/jobs/developer) - [Operations Management3](/company/talkdesk/jobs/operations-management) - [Customer Support2](/company/talkdesk/jobs/customer-support) - [Product/Project Management2](/company/talkdesk/jobs/product-project-management) ## Is Talkdesk hiring? Yes. As of October 14, 2026, Talkdesk has 30 open roles on Metaintro. 17 were posted in the last 30 days. ## Open roles Newest first. Pay shown when the posting lists it. RoleLocationSetupPayPosted - [Associate Solutions Engineer - Mixed Industries (West)SalesRemote · $124K – $164K/yr—Remote$124K – $164K/yryesterday](/job/associate-solutions-engineer-mixed-industries-west-at-talkdesk-53861642-1edd-5636-b914-59dccd0ec392) - [Software Engineer IIDeveloperRemote—Remote—8d ago](/job/software-engineer-ii-at-talkdesk-9129c662-8fa4-595b-9057-b85bfe23ea1d) - [Senior People Business Partner – Go-to-Market (Sales & Marketing)Human Resources/Talent AcquisitionRemote · $115K – $175K/yr—Remote$115K – $175K/yr9d ago](/job/senior-people-business-partner-go-to-market-sales-and-marketing-at-6e24a3aa-6037-5c63-9355-563364c01d7e) - [Enterprise Account Executive - Mixed IndustriesSalesSalt Lake City · $280K – $330K/yrSalt Lake City—$280K – $330K/yr13d ago](/job/enterprise-account-executive-mixed-industries-at-talkdesk-b70c339b-c516-53ee-824c-f79aa215a01d) - [Enterprise Account Executive - Mixed IndustriesSalesPhoenix · $280K – $330K/yrPhoenix—$280K – $330K/yr13d ago](/job/enterprise-account-executive-mixed-industries-at-talkdesk-73385d4f-70a6-5c09-9ee7-b814693e6f0e) - [Enterprise Account Executive - Mixed IndustriesSalesDallas · $280K – $330K/yrDallas—$280K – $330K/yr13d ago](/job/enterprise-account-executive-mixed-industries-at-talkdesk-999ff95e-d8d3-524a-843e-30dae508e48e) - [Senior Manager, Solutions Engineer (FSI)SalesRemote · $220K – $330K/yr—Remote$220K – $330K/yr16d ago](/job/senior-manager-solutions-engineer-fsi-at-talkdesk-d4adea14-e290-59c9-9ca0-dcb050fa96e1) - [Marketing Operations SpecialistMarketingRemote · $86K – $144K/yr—Remote$86K – $144K/yr19d ago](/job/marketing-operations-specialist-at-talkdesk-2f9f9cb4-1993-5e66-9f6a-4bac23228fa2) [View all 30 roles](/company/talkdesk/jobs/all) ## Layoffs Talkdesk announcements in the Metaintro Layoffs Tracker. Latest announcement LayoffsOctober 2, 2023 ### Layoffs Talkdesk made its third round of layoffs in a year; the number affected was not disclosed. - Our coverage:[Tech Industry Layoffs - From Epic Games to Roblox](/blog/tech-industry-layoffs-from-epic-games-to-roblox) | Year | Announcements | Jobs affected | | --- | --- | --- | | 2023 | 1 | Not stated | Jobs affected as stated by a source; announcements without a stated number are not counted. [Full Talkdesk layoffs timeline](/layoffs/talkdesk) ## Hiring pattern How fast Talkdesk is adding roles, and how they're set up. ### New roles each monthRoles first posted in the month 19 11 12 8 JulyAugustSeptemberOctober _October: 8 new roles._ ### How roles are set upShare of open roles 24% 20% 30% 26% HybridRemoteOn-siteNot stated _44% of roles are hybrid or remote._ ## Customers All 23 companies Talkdesk names as customers. Customers hiring now6 - [michaels](/company/michaels)4,930 open roles - [canon](/company/canon)116 open roles - [Tarkett](/company/tarkett)91 open roles - [farfetch](/company/farfetch)44 open roles - ![](/api/company-logo?url=https%3A%2F%2Ficons.duckduckgo.com%2Fip3%2Flvvwd.com.ico&sig=hriH5Ye5n_8XE5bn8FWikaASusGyFKrF60omhnsLDic) [Las Vegas Valley Water District](/company/las-vegas-valley-water-district)10 open roles - [United Rentals](/company/united-rentals)8 open roles Case studies5 - [Securityplus Federal Credit Union](/company/securityplus-federal-credit-union) - ![](/api/company-logo?url=https%3A%2F%2Fworldvision.ca%2Ficons%2Ficon-192x192.png&sig=vxInIg7gNXjvFdAX9MZHTKDMyaT3CXr08iW2gtkppZo) [World Vision Canada](/company/world-vision-canada) - ![](/api/company-logo?url=https%3A%2F%2Fworldvision.ca%2Ficons%2Ficon-192x192.png&sig=vxInIg7gNXjvFdAX9MZHTKDMyaT3CXr08iW2gtkppZo) [World Vision Canadá](/company/world-vision-canada) - Carey International - [Humann](/company/humann) Other customers12 - Securityplus - ![](/api/company-logo?url=https%3A%2F%2Fjohnpaul.com%2Fthemes%2Fcustom%2Fjohnpaul%2Ffavicons%2Fapple-touch-icon.png&sig=kx7ycObmTIJTZ2XDu_9E5tdY-DHaTIZpTvDNmjw_ygU) [John Paul](/company/john-paul) - WPA - [Carey](/company/carey) - novobanco - memorialhealth - [mcu](/company/mcu) - wafd-bank - evarahealth - jk-moving - metro - ouro@2x ## What their customers say Quotes from people at Talkdesk's customers. > ““The camaraderie and collaboration coming out of this make us a different organization than the one I joined. Now we have to maintain it; you can’t go backwards.”” > ““I can’t say there’s a direct correlation between Talkdesk and membership growth,” Gehris says. “What I can say is the easier we make it to do business with us, the more people will find us and want to do business with us.”” > ““Our employees are so much happier. Our engagement score has gone up, our NPS has gone up, our wait times and handle times have gone down. It’s been a complete turnaround in that department.”” > ““People want immediate gratification, and they want immediate service,” Gehris says. “That’s what we are now able to provide.”” > ““Implementada em dezesseis países, essa solução bem projetada simplificou os processos, permitindo-nos oferecer um melhor atendimento ao cliente e melhorar constantemente a experiência dos clientes.”” **Show 25 more quotesShow fewer** > “"Nossa cultura é pautada na excelência e em serviços sob medida. Na Talkdesk, encontramos um parceiro alinhado aos nossos valores."” > “"À medida que crescemos, torna-se crucial contar com parceiros que reflitam os valores que prezamos como negócio."” > “"Um dos grandes diferenciais da Carey para nossos clientes é a confiabilidade absoluta de nossos sistemas, incluindo a Talkdesk."” > “O nosso maior desafio é encontrar o equilíbrio perfeito entre os cuidados suportados, os cuidados prestados aos nossos apoiantes e o cumprimento da nossa promessa de sermos bons administradores dos seus donativos. Graças à nossa parceria com a Talkdesk, estamos a fazer uma verdadeira diferença no mundo.” > “"Implementada em dezasseis países, esta solução bem concebida simplificou os processos, permitindo-nos prestar um melhor serviço de apoio ao cliente e melhorar consistentemente as experiências dos clientes."” > “"A nossa cultura baseia-se na excelência e em serviços personalizados. Com a Talkdesk, encontrámos um parceiro que se alinha com os nossos valores."” > “"Estamos a crescer como empresa, por isso é absolutamente essencial estabelecer uma parceria com outra que nos mostre as mesmas coisas que valorizamos enquanto empresa."” > “"Uma das propostas de valor da Carey para os nossos clientes é que os nossos sistemas, incluindo a Talkdesk, são extremamente fiáveis."” > “Encontrar o equilíbrio perfeito entre oferecer um atendimento de qualidade, cuidar de nossos apoiadores e cumprir nossa promessa de ser bons administradores de suas doações é o nosso maior desafio. Graças à nossa colaboração com a Talkdesk, estamos promovendo mudanças concretas no mundo.” > “Trovare il giusto equilibrio tra l’assistenza supportata, la cura dei nostri sostenitori e il rispetto del nostro impegno a essere responsabili nella gestione delle donazioni è la nostra sfida più grande. Grazie alla partnership con Talkdesk, stiamo facendo una differenza concreta nel mondo.” > “Una delle proposte di valore che Carey offre ai nostri clienti è che i nostri sistemi, incluso Talkdesk, sono estremamente affidabili. Riceveranno un servizio eccellente: un autista preparato e un’auto di alto livello, fino ad arrivare a eventi multimilionari come il Super Bowl. Ed è per questo che abbiamo scelto Talkdesk” > “Uma das propostas de valor da Carey para os nossos clientes é que os nossos sistemas, incluindo a Talkdesk, são extremamente fiáveis. Disporão de um excelente serviço, um motorista experiente e um automóvel topo de gama, até mesmo eventos multimilionários, como o Super Bowl. E é por isso que escolhemos a Talkdesk.” > “« Notre plus grand défi est de trouver l'équilibre parfait entre l'aide apportée, l'attention portée à nos sympathisants et le respect de notre promesse d'être de bons gestionnaires de leurs dons. Grâce à notre partenariat avec Talkdesk, nous faisons une réelle différence dans le monde. »” > “« Déployée dans seize pays, cette solution bien conçue a simplifié les processus, ce qui nous a permis de fournir un meilleur service client et d'améliorer constamment les expériences des clients. »” > “« Notre culture est basée sur l'excellence et les services sur mesure. Avec Talkdesk, nous avons trouvé un partenaire qui s'aligne sur nos valeurs. »” > “« Notre entreprise est en pleine croissance, il est donc essentiel de s'associer à une société qui nous montre les mêmes choses que celles auxquelles nous tenons en tant qu'entreprise. »” > “« L'une des propositions de valeur de Carey à nos clients est que nos systèmes, y compris Talkdesk, sont extrêmement fiables. »” > “Encontrar el equilibrio perfecto entre la atención prestada, la atención a nuestros patrocinadores y el cumplimiento de nuestra promesa de ser buenos administradores de sus donativos es nuestro mayor reto. A través de nuestra colaboración con Talkdesk, estamos marcando una verdadera diferencia en el mundo” > “« L'une des propositions de valeur de Carey à nos clients est que nos systèmes, y compris Talkdesk, sont extrêmement fiables. Ils bénéficieront d'un service d'excellence, d'un chauffeur compétent et d'une belle voiture, et ce jusqu'à des événements de plusieurs millions de dollars comme le SuperBowl. C'est pourquoi nous avons choisi Talkdesk. »” > “„Diese gut durchdachte, in 16 Ländern implementierte Lösung hat Prozesse vereinfacht, sodass wir nun einen besseren Kundenservice und konsistent optimierte Kundenerlebnisse bieten können.“” > “„Exzellenz und maßgeschneiderte Services sind das Fundament unserer Unternehmenskultur.“ Mit Talkdesk haben wir einen Partner gefunden, der mit unseren Werten übereinstimmt.“” > “„Wir wachsen als ein Unternehmen. Deshalb ist es entscheidend mit einem Partner zusammenzuarbeiten, der unsere Werte und Prioritäten teilt und das unter Beweis gestellt hat.“” > “„Eines der zentralen Leistungsversprechen von Carey für unsere Kunden ist die maximale Zuverlässigkeit unserer Systeme – mit Talkdesk als bewährtem Bestandteil.“” > “„Unsere größte Herausforderung ist es, eine stimmige Balance zu wahren: zwischen engagierter Betreuung, echter Fürsorge für unsere Unterstützerinnen und Unterstützer und unserem Anspruch, jede Spende verantwortungsvoll und wirkungsvoll einzusetzen. Durch unsere Partnerschaft mit Talkdesk bewirken wir tatsächlich einen Unterschied in der Welt.“” > “Una de las propuestas de valor de Carey para nuestros clientes es que nuestros sistemas, incluyendo Talkdesk, son extremadamente fiables. Van a tener un servicio excepcional, con un conductor experto y un automóvil excelente, hasta eventos multimillonarios como la Super Bowl. Y por eso elegimos Talkdesk” ## AI launches and partners What Talkdesk has launched and who it works with on AI. - Launch**Talkdesk Customer Experience Automation**Talkdesk Customer Experience Automation nutzt KI, Machine Learning und datengestützte Workflows, um Kundeninteraktionen auf jeder Stufe der Customer Journey zu automatisieren. - Launch**Talkdesk CXA**Talkdesk CXA coordinates specialized AI agents that understand customer context, access enterprise data, and execute end-to-end workflows across business applications. - Launch**Financial Services Experience Cloud for Insurance**Talkdesk Financial Services Experience Cloud uses data from core insurance systems to give AI agents context to resolve complex requests. - Launch**Talkdesk Customer Experience Automation**Talkdesk CXA uses customer data across enterprise systems to give AI agents context to resolve complex requests. ## Interviews How Talkdesk describes its hiring process. > “Our interviews are a conversation, a two-way street.” ## Skills they ask for Most frequent across open postings. Most requested skills - APIs - CI/CD - JavaScript - Microservices - Java - Kotlin - Spring Boot - Solution selling - Python - Kafka - CRM systems - Salesforce Tech stack **Analytics** : Google Tag Manager **Frameworks** : Next.js **Marketing** : VWO **CDN** : Amazon CloudFront **Libraries** : Tailwind CSS : D3.js **Hosting** : Amazon Web Services **CMS** : WordPress ## Company facts **Headquarters** : San Francisco, US **Founded** : 2011 **Industry** : Contact Center **Sector (NAICS)** : Information **Website** : [talkdesk.com](https://www.talkdesk.com/) **Careers** : [careers.talkdesk.com](https://careers.talkdesk.com/) **Social** : [LinkedIn](https://www.linkedin.com/company/talkdesk)· [X](https://x.com/Talkdesk)· [Instagram](https://www.instagram.com/talkdesk)· [Facebook](https://www.facebook.com/Talkdesk) ## Roles by location Where Talkdesk is hiring. Pick a city to see its roles. - [United States5 open roles](/company/talkdesk/jobs/in-united-states) - [Porto4 open roles](/company/talkdesk/jobs/in-porto) - [Portugal4 open roles](/company/talkdesk/jobs/in-portugal) - [Amsterdam1 open role](/company/talkdesk/jobs/in-amsterdam) - [Dallas1 open role](/company/talkdesk/jobs/in-dallas) - [Lisbon1 open role](/company/talkdesk/jobs/in-lisbon) ## Questions about Talkdesk **Is Talkdesk hiring?** : Yes. As of October 14, 2026, Talkdesk has 30 open roles on Metaintro. 17 were posted in the last 30 days. The most are in Sales (8), Tech General (6), and Developer (3). **Has Talkdesk had layoffs?** : The Metaintro Layoffs Tracker lists 1 announcement for Talkdesk. The latest was announced on October 2, 2023. **Where is Talkdesk hiring?** : Talkdesk is hiring in United States, Porto, Portugal, Amsterdam, Dallas, and Lisbon, with the most open roles in United States. **Does Talkdesk offer remote or hybrid work?** : 24% of open roles are hybrid and 20% are remote. **What is the interview process at Talkdesk?** : Talkdesk describes it this way: “Our interviews are a conversation, a two-way street.” [Return to navigation](#main-navigation)