---
title: "Zendesk"
canonical: "https://www.metaintro.com/company/zendesk"
language: "en"
industry: "Software Development"
headquarters: "San Francisco, US"
website: "https://zendesk.com/"
open_roles: 136
---

# Zendesk

Zendesk is a service-first CRM company that builds powerful and flexible software to meet the needs of any business. Learn more about us

## Open roles

- [Senior SMB Account Executive - DACH](https://www.metaintro.com/job/senior-smb-account-executive-dach-at-zendesk-ab2f2f43-b2a5-593e-8f2e-1423fc55a1df) — Germany, Dublin, Ireland, Lisbon, Portugal, Hybrid
- [Resource Manager](https://www.metaintro.com/job/resource-manager-at-zendesk-d93d3908-635a-5bd9-8a60-9714bb7e8b50) — Pune, Maharashtra, India, On-site
- [Senior Technical Program Manager, Product Development / Senior Technical Program Manager, Product Development](https://www.metaintro.com/job/senior-technical-program-manager-product-development-senior-technical-ed326397-e91c-594a-983b-3b1d5f3d9840) — Quebec, Quebec, Canada, Ontario, Canada, Hybrid
- [Business Development Representative](https://www.metaintro.com/job/business-development-representative-at-zendesk-228444a0-877b-5a7b-aa3a-61c1ca575807) — Austin, Texas, United States, Hybrid
- [Principal Partner Sales Executive](https://www.metaintro.com/job/principal-partner-sales-executive-at-zendesk-6fc4a9e1-dfaa-5cc0-8b7d-d418cf2b1e60) — United Kingdom, France, Spain, Portugal, Hybrid
- [Security Operations Engineer](https://www.metaintro.com/job/security-operations-engineer-at-zendesk-72b2e391-ef71-57a6-b098-ee8e57f07d42) — Pune, Maharashtra, India, Hybrid
- [IT Business Operations & Enablement Lead](https://www.metaintro.com/job/it-business-operations-and-enablement-lead-at-zendesk-501a70d8-a9a7-56b8-a9d8-c16f8cc859dd) — Austin, Texas, United States, Hybrid
- [Director, Global Employee Relations](https://www.metaintro.com/job/director-global-employee-relations-at-zendesk-46888bc3-9027-5243-ade7-5c126a8cedfd) — Austin, Texas, United States, Madison, Wisconsin, United States, San Francisco, California, United States, Hybrid

[View all 136 roles](https://www.metaintro.com/company/zendesk/jobs/all)

## Customers

All 20 companies Zendesk names as customers.

### Customers hiring now

- [Motiva](https://www.metaintro.com/company/motiva-bf099d35) — 68 open roles
- [Mimecast](https://www.metaintro.com/company/mimecast) — 56 open roles
- [Thoughtworks](https://www.metaintro.com/company/thoughtworks) — 46 open roles
- [GiveDirectly](https://www.metaintro.com/company/givedirectly) — 33 open roles
- [BetMGM](https://www.metaintro.com/company/betmgm) — 22 open roles
- [MYOB](https://www.metaintro.com/company/myob) — 13 open roles
- [BGL Corporate Solutions](https://www.metaintro.com/company/bglcorporates-659241) — 5 open roles
- [Trodo](https://www.metaintro.com/company/trodo) — 4 open roles
- [The Smith Family](https://www.metaintro.com/company/the-smith-family) — 1 open role
- [BGL](https://www.metaintro.com/company/bgl-software-gmbh) — 1 open role

### Case studies

- Unéo
- Petstock
- Star21
- BetMGM Brasil

### Other customers

- Openly, Read customer story
- Read customer story
- Solo by MYOB
- Customer Experience at Petstock
- Fundraising at The Smith Family
- Emergency Cash at GiveDirectly

## AI launches and partners

What Zendesk has launched and who it works with on AI.

- **Employee Service AI Agents** (Launch): Zendesk introduced Employee Service AI Agents and Advanced Action Flows to resolve complex employee requests.
- **Voice AI** (Launch): Voice AI handles routine authentication and resolutions naturally.
- **Zendesk AI agents** (Launch): Zendesk AI agents resolve issues end-to-end and continuously learn from every interaction.
- **Specialized AI Agents** (Launch): Zendesk introduced Specialized AI Agents, purpose-built for the work that matters most to a specific business.

## Skills they ask for

Most frequent across open postings.

### Most requested skills

- Salesforce
- Python
- Negotiation
- Generative AI
- Project management
- Forecasting
- SQL
- Clari
- B2B sales
- REST APIs
- Adoption analytics
- Communication

### Tech stack

- **Frameworks:** Next.js
- **Analytics:** Google Tag Manager
- **Marketing:** Zendesk
- **CDN:** Amazon CloudFront
- **Security:** OneTrust
- **Libraries:** D3.js
- **CMS:** Adobe Experience Manager

## Similar companies

Companies in the same industry as Zendesk that are hiring now.

- [Google](https://www.metaintro.com/company/google) — 9,391 open roles
- [Mindrift](https://www.metaintro.com/company/mindrift) — 5,575 open roles
- [Oracle](https://www.metaintro.com/company/oracle) — 3,524 open roles
- [Huzzle](https://www.metaintro.com/company/huzzle) — 2,896 open roles
- [NoGigiddy](https://www.metaintro.com/company/nogigiddy) — 2,500 open roles
- [Tencent](https://www.metaintro.com/company/tencent-cloud) — 1,701 open roles

## Questions about Zendesk

### Is Zendesk hiring?

Yes. As of November 5, 2026, Zendesk has 136 open roles on Metaintro. 76 were posted in the last 30 days. The most are in Sales (62), Customer Support (12), and Operations Management (11).

### Where is Zendesk hiring?

Zendesk is hiring in Austin, San Francisco, Pune, Lisbon, Madison, and London, with the most open roles in Austin.

### Does Zendesk offer remote or hybrid work?

80% of open roles are hybrid and 5% are remote.

### What is the interview process at Zendesk?

Zendesk describes it this way: “Your interview process may look a little different depending on your role, but generally this is what you can expect.”

### Who are Zendesk's customers?

Zendesk names 20 customers, including Motiva, Mimecast, Thoughtworks, GiveDirectly, and BetMGM.