---
title: "Connect Manatal to Metaintro | Metaintro"
canonical: "https://www.metaintro.com/help/connect-manatal-to-metaintro"
language: "en"
author: "Metaintro"
published: "2026-11-11T16:02:28.229Z"
modified: "2026-11-11T16:02:43.105Z"
---

# Connect Manatal to Metaintro

Generate a Manatal Open API token and connect it so candidates who share with you arrive on your Manatal jobs.

Last updated: November 11, 2026[Employers](/help/category/employers)

Paste it into Claude, ChatGPT, Codex, Cursor or Pi.

## Before you start

You need a Manatal **admin**. Only admins can see Open API tokens.

Your account needs Manatal's **Open API** feature. It is included and switched on by default on the **Enterprise Plus** plan. On other plans, ask Manatal support to enable it first.

You will paste one thing into Metaintro: a Manatal Open API token.

## Create the credential in Manatal

These steps follow Manatal's guide, [Manatal Open API](https://support.manatal.com/docs/manatal-api).

1. Sign in to Manatal as an admin.
2. Select **Administration** in the side menu.
3. Open the **Features** category, then **Open API**.
4. If the feature isn't on yet, select **Contact our support** to ask Manatal to enable it. Come back once it is on.
5. Select **Generate new token**.
6. Copy the new token using the copy icon next to it.

## Connect in Metaintro

1. In Metaintro, go to **Settings > Integrations**.
2. Choose **Manatal**.
3. In **Open API key**, paste the token you just generated.
4. Select **Connect**.

Then map your Metaintro jobs to Manatal jobs, set your rules, check the preview and go live.

## What Metaintro sends and reads

Metaintro only sends people who chose to share their profile with you for a specific job. For each person, Metaintro:

- Creates a candidate in Manatal, with the source set to **Other** and **Metaintro** as the detail. If a candidate with the same email address already exists, Metaintro uses that one instead.
- Adds the candidate to the Manatal job you mapped.
- Adds their résumé when they shared one. Manatal downloads it from a link that Metaintro sends.
- Adds a note with a link to their proof card and a short summary.

Metaintro reads your Manatal jobs so you can map them. It checks each shared candidate's stage regularly, so a move in Manatal shows up in Metaintro after a short delay. When you move a candidate in Metaintro, it moves them to the matching stage in that job's Manatal pipeline, if there is one.

## Limits

- The Open API is part of Enterprise Plus. On other plans, Manatal support has to enable it.
- If a payment is missed or your plan is downgraded, Manatal deactivates existing tokens. You will need to generate a new one and connect again.
- Stage updates are checked regularly, not sent instantly. Manatal's webhooks have no documented way to prove they came from Manatal, so Metaintro doesn't use them.
- Manatal doesn't publish a rate limit. If it asks Metaintro to slow down, Metaintro waits and tries again.

## If something goes wrong

- **The token is rejected.** The token may have been deleted or deactivated. Generate a new one under **Administration > Features > Open API** and connect again.
- **You can't see Open API.** You need to be an admin, and the feature must be on. If it isn't, select **Contact our support** on that page, or email [support@manatal.com](mailto:support@manatal.com).
- **Too many requests.** Metaintro waits and retries on its own. You don't need to do anything.
- **A candidate didn't arrive.** Check that the job is still mapped and open in Manatal. If a stage didn't move, check that the job's pipeline has a stage with a matching name, such as Interview, Offer or Hired.

### Was this article helpful?

## Related Articles

- [Connect your ATS to MetaintroSend people who choose to share with you straight into your applicant tracking system, and see their stage in Metaintro.](/help/connect-your-ats-to-metaintro)

[Return to navigation](#main-navigation)