---
title: "Connect Oracle Taleo Business Edition… | Metaintro"
canonical: "https://www.metaintro.com/help/connect-taleo-business-to-metaintro"
language: "en"
author: "Metaintro"
published: "2026-11-11T16:02:28.792Z"
modified: "2026-11-11T16:02:43.616Z"
---

# Connect Oracle Taleo Business Edition to Metaintro

Connect Taleo Business Edition with an Administrator user so people who choose to share with you arrive on your requisitions.

Last updated: November 11, 2026[Employers](/help/category/employers)

Paste it into Claude, ChatGPT, Codex, Cursor or Pi.

## Before you start

You need a Taleo Business Edition administrator who can add users.

Oracle opens the Taleo Business Edition REST API only to customers on the **Premium** service level. If you are not sure of your level, ask Oracle support. Without it, Taleo refuses the connection with "Customer is not a premium level customer to use API".

The API only accepts users with the **Administrator** role. That user gets full Administrator access through the API, so use a user made just for Metaintro.

You will paste three things into Metaintro:

- Your company code
- The Metaintro user's username
- That user's password

## Create the credential in Taleo Business Edition

Oracle's [Taleo Business Edition REST API Reference Guide](https://www.oracle.com/technetwork/documentation/tberestapiguide-v15b1-2665296.pdf) describes these requirements. It does not name the screens for adding a user, so follow the user setup you normally use.

1. Add a new user for Metaintro, for example with the username metaintro.api.
2. Give the user the **Administrator** role. Other roles, including HR Administrator and Recruiter, cannot use the API.
3. Set a password for the user. If your password policy makes passwords expire, plan to update the connection when it changes.
4. Note your company code. It is the company code you enter on the Taleo Business Edition sign-in page.

You do not need to give the user "Access to Confidential Data". Metaintro does not read confidential fields.

## Connect in Metaintro

1. In Metaintro, go to **Settings > Integrations**.
2. Choose **Oracle Taleo Business Edition**.
3. In **Company code**, enter your company code.
4. In **Administrator username**, enter the Metaintro user's username.
5. In **Password**, enter that user's password.
6. Select **Connect**.

Then map your requisitions, set your rules, check the preview and go live.

## What Metaintro sends and reads

Metaintro only sends people who chose to share their profile with you for a specific job.

- **Requisitions:** Metaintro reads your requisitions and their statuses so you can map them.
- **Candidate:** Metaintro looks for an existing candidate with exactly the same email. If there is none, it creates one with their name, email and phone. Referred By is set to Metaintro.
- **Application:** the candidate is applied to the mapped requisition, unless they are already on it.
- **Résumé:** attached to the candidate when the person has one.
- **Comment:** a comment on the candidate links to their proof card.

Metaintro checks each application's status regularly and shows when someone is hired, rejected or withdraws. When a stage is changed from Metaintro, it moves the application to the Taleo status whose name matches, if there is one.

## Limits

- Taleo comments hold up to 250 characters, so the comment is shortened to fit. The proof card link is always kept whole.
- Taleo keeps one résumé per candidate. If the candidate already exists, the résumé Metaintro sends replaces the one on file.
- Status updates are checked on a schedule, not sent instantly.
- Each Taleo user can hold at most 20 open API sessions. Metaintro reuses one session, but other tools that sign in as the same user count toward that limit. Don't share the Metaintro user with other tools.

## If something goes wrong

- **The username or password is rejected:** check both and the company code, then connect again. Make sure the user is active and the password has not expired.
- **"Only admin users are allowed to access the APIs":** give the Metaintro user the Administrator role.
- **"Customer is not a premium level customer to use API":** your account is not on the Premium service level. Contact Oracle.
- **Sign-in fails after it worked before:** too many open sessions for the user, or the password changed. Wait a few hours for old sessions to expire, or update the password in Metaintro.
- **A candidate was not matched to an existing record:** Metaintro only matches an exact email. Check the email on the existing candidate.

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