---
title: "Agent Oversight Analyst at tranzact – Raleigh, NC"
canonical: "https://www.metaintro.com/job/agent-oversight-analyst-at-tranzact-e96b3c4c-3f9d-5736-845a-e710f18386e6"
language: "en"
author: "Metaintro"
---

[![tranzact logo](/api/company-logo?url=https%3A%2F%2Fres.cloudinary.com%2Ftranzact%2Fh_32%2Cw_32%2Ff_auto%2Cq_auto%2Cc_limit%2Cw_2000%2Ch_2000%2Fv1%2FUmbraco%2Ftz-tranzact%2Ffavicon&sig=uqRMhvOG0aW9a3ZppnvXgAGOgHJkyA9oyk-l6_w9vko)](/company/tranzact)[tranzact](/company/tranzact)
# Agent Oversight Analyst at tranzact

**Location**
: Raleigh, North Carolina

**Level**
: entry

**Posted**
: Sep 23, 2026

## Description

The Agent Oversight Analyst supports the investigation lifecycle for insurance complaints and allegations by reviewing and prioritizing cases, tracking service-level adherence, analyzing caseloads and trends, maintaining dashboards, and coordinating with carriers, sales leadership, and investigators. The role requires a high school diploma or equivalent, at least one year of experience in compliance, quality assurance, operations, insurance, healthcare, or a related field, strong data and Excel skills, and the ability to work independently with confidential information.

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