---
title: "Amazon Connect Support… at Miratech – Cambridge, Canada"
canonical: "https://www.metaintro.com/job/amazon-connect-support-engineer-at-miratech-fe3afd03-547f-5fe8-acc7-ea61f7796d33"
language: "en"
author: "Metaintro"
---

[/company/miratech](/company/miratech)[Miratech](/company/miratech)
# Amazon Connect Support Engineer at Miratech

Department: EngineeringSeniority in posting: senior

LanguageEnglish
Français

**Setup**
: Remote

**Location**
: Cambridge, Ontario

**Type**
: Full-time

**Level**
: mid

**Posted**
: Sep 7, 2026

## Description

Miratech is hiring an Amazon Connect Support Engineer to support and maintain AWS-based CCaaS and contact center environments. The role focuses on proactive monitoring, observability, troubleshooting, root-cause analysis, and production issue resolution using Splunk, Zabbix, CloudWatch, Lambda, Amazon Connect, and related AWS services. Candidates need at least four years of IT experience, strong CCaaS exposure, hands-on monitoring-tool experience, practical AWS experience, and scripting experience. The position offers remote work and includes health insurance, language courses, and a relocation program.

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