---
title: "Bilingual Student Advisor (EST Time… at Cengage – Georgia"
canonical: "https://www.metaintro.com/job/bilingual-student-advisor-est-time-zone-required-remote-at-cengage-fa14c19e-e8fc-5c8c-b581-342cfa538fb2"
language: "en"
author: "Metaintro"
---

[![Cengage logo](/api/company-logo?url=https%3A%2F%2Fwww.cengagegroup.com%2Fwebfiles%2F1785317098638%2Fcengage%2Fcorp%2Ffavicons%2Fapple-touch-icon.png&sig=s-EY0vrUHd6GMLLN748iZBXpd_WvyH5BVH3ticImivI)](/company/cengage)[Cengage](/company/cengage)
# Bilingual Student Advisor (EST Time Zone Required) (Remote) at Cengage

Compensation · Listed in posting

$39,000 – $43,000/yr

**Setup**
: Remote

**Location**
: Georgia

**Type**
: Full-time

**Level**
: entry

**Posted**
: May 12, 2026

## Description

Cengage Group is hiring a Tier 2 Student Advisor to provide personalized customer support in a fast-paced call center. The role handles inbound and outbound phone calls, email, chat, and case management; resolves learner issues; documents interactions; coordinates next steps; and de-escalates concerns. It requires 1–2 years of customer service experience, bilingual Spanish/English fluency, Monday–Friday availability from 8:30 AM to 5:00 PM EST, and a quiet workspace with reliable internet. The position offers a base pay range of $39,000 to $43,000 USD.

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