---
title: "Customer Experience Specialist at ArvanCloud – Tehran, Iran"
canonical: "https://www.metaintro.com/job/customer-experience-specialist-at-arvancloud-92c8403c-a038-54fa-8490-61eea18644fb"
language: "en"
author: "Metaintro"
---

[/company/arvancloud](/company/arvancloud)[ArvanCloud](/company/arvancloud)
# Customer Experience Specialist at ArvanCloud

Department: Operation

**Setup**
: On-site

**Location**
: Tehran, Tehran

**Type**
: Full-time

**Level**
: not_specified

**Posted**
: Aug 10, 2026

## Description

The role provides technical support for Aravan-Cloud products and services through phone, ticket, and other customer channels. Responsibilities include diagnosing and resolving user issues, guiding users through the Aravan-Cloud panel and services, documenting interactions, escalating problems to internal teams, monitoring dashboards, improving support processes, and preparing periodic reports. The posting requires knowledge of networking, Linux, LPIC-1 concepts, log and monitoring analysis, customer communication, teamwork, and the ability to manage multiple requests; related experience in technical support, call centers, cloud services, or infrastructure is advantageous.

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