---
title: "Customer Operations Manager at Microsoft – Tokyo, Japan"
canonical: "https://www.metaintro.com/job/customer-operations-manager-at-microsoft-2d9d491a-0cf5-5ae9-b6fe-e5ec5585aa14"
language: "en"
author: "Metaintro"
---

[![Microsoft logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dmicrosoft.com%26sz%3D128)](/company/microsoft)[Microsoft](/company/microsoft)
# Customer Operations Manager at Microsoft

Department: Business Program Management

LanguageEnglish
日本語

**Setup**
: Hybrid

**Location**
: Tokyo

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Sep 23, 2026

## Description

Microsoft is hiring a Customer Operations Manager to provide front-line transactional support for Microsoft Field sellers and customers, focusing on volume licensing, contracting, order and billing management, credit approvals, customer service, stakeholder management, and process optimization. The role requires fluency in Japanese, at least six years of relevant experience, a bachelor’s degree in a related field or equivalent experience, and on-site presence for at least three days per week. Applications are accepted on an ongoing basis until the position is filled.

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