---
title: "Customer Satisfaction… at Tiime – Épinal, France +1"
canonical: "https://www.metaintro.com/job/customer-satisfaction-representative-m-f-at-tiime-d1c4dc35-b978-53d1-9c75-abe4861ba3f8"
language: "en"
author: "Metaintro"
---

[![Tiime logo](/api/company-logo?url=https%3A%2F%2Fwww.tiime.fr%2Fhubfs%2FTiime%2520Theme%25202022%2FLogos%2Ftiime-favicon-test-480x480-1.png&sig=Vy0CxrBIk23MHeC9pZWnwwIuVliFptV0NwBP-U6wGqY)](/company/tiime)[Tiime](/company/tiime)
# Customer Satisfaction Representative (M/F) at Tiime

LanguageEnglish
Français

**Setup**
: Hybrid

**Location**
: Épinal, Grand Est · Nancy, Grand Est

**Type**
: Full-time

**Level**
: entry

**Posted**
: Jun 30, 2026

## Description

Tiime is hiring a Customer Support Specialist to handle incoming user requests by email, chat, and phone; train customers on the Tiime software through webinars and personalized support; improve the user experience; and contribute to quality objectives such as answer rate and handling time. The role offers a fixed salary plus a €10 Ticket Restaurant card, profit-sharing, mobility benefits, additional leave, and remote-work days. A Bac+2/3 qualification in customer relations or successful first experience is preferred, along with strong communication, adaptability, project-management ability, and a customer-focused approach.

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