---
title: "Customer Service Rep B at SIMCO Electronics – Naperville, IL"
canonical: "https://www.metaintro.com/job/customer-service-rep-b-at-simco-electronics-42fee6b2-d58a-5803-8bca-fabfbda54815"
language: "en"
author: "Metaintro"
---

[![SIMCO Electronics logo](/api/company-logo?url=https%3A%2F%2Fwww.simco.com%2Fwp-content%2Fuploads%2Fcropped-Simco-Fav-1-180x180.png&sig=PwVLJlWlF7IjIjIB2YM3IPQYYZx6X6uQfnU6R9PqXlU)](/company/simco-electronics)[SIMCO Electronics](/company/simco-electronics)
# Customer Service Rep B at SIMCO Electronics

Compensation

$24 – $27/hr

**Location**
: Naperville, Illinois

**Level**
: mid

**Posted**
: Jul 14, 2026

## Description

The Customer Service Representative B serves as SIMCO Electronics’ primary customer contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. The role handles inbound and outbound communications, escalations, documentation, service-status updates, delayed-delivery reporting, and collaboration with internal teams. It requires an associate degree or equivalent experience, at least three years of relevant customer service experience, Microsoft Office proficiency, strong problem-solving and communication skills, and the ability to mentor others in CSR processes. The position is primarily office-based, with occasional lab or shipping/receiving tasks and minimal travel.

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