---
title: "Customer Service… at 3500square – Ponce, Puerto Rico"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-3500square-1ede1386-1aee-5c0f-98df-99ea2d3dbca4"
language: "en"
author: "Metaintro"
---

[![3500square logo](/api/company-logo?url=https%3A%2F%2Fstatic.wixstatic.com%2Fmedia%2F5277a3_ab4f78cd3b9842c2b9f02e3a059133e2%257Emv2.png%2Fv1%2Ffill%2Fw_180%252Ch_180%252Clg_1%252Cusm_0.66_1.00_0.01%2F5277a3_ab4f78cd3b9842c2b9f02e3a059133e2%257Emv2.png&sig=TwJc7YQtqOk6fW0Yl21NrS9TrP2OlayP5m3ZioAVUns)](/company/3500-square)[3500square](/company/3500-square)
# Customer Service Representative at 3500square

**Setup**
: Remote

**Location**
: Ponce, Puerto Rico

**Type**
: Full-time

**Level**
: not_specified

**Posted**
: Sep 4, 2026

## Description

The Customer Services Representative supports service continuity through post-interaction follow-up, appointment coordination, customer feedback capture, accurate documentation, and escalation of unresolved cases. The role is full-time and remote in Puerto Rico, with Monday-through-Friday operating hours aligned to Eastern Time and requiring U.S. citizenship, advanced English proficiency, a high school diploma or equivalent, prior customer-service or contact-center experience, and the ability to obtain and maintain a Public Trust determination. Benefits include competitive pay, paid holidays, a medical plan, paid vacation, and sick leave.

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