---
title: "Customer Service Representative at Eastern – Danvers, MA"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-eastern-4e2b96cc-dd54-504a-bc1b-9c99df49e59c"
language: "en"
author: "Metaintro"
---

[/company/eastern](/company/eastern)[Eastern](/company/eastern)
# Customer Service Representative at Eastern

Compensation

$22 – $23/hr

**Location**
: Danvers, Massachusetts

**Type**
: Full-time

**Level**
: entry

**Posted**
: Aug 24, 2026

## Description

Eastern is hiring a full-time Customer Service Representative in Danvers, Massachusetts, to handle customer questions and concerns, support service technicians through incoming calls, manage service-call scheduling and dispatching, provide customer information, enter account charges and credits, and maintain customer documentation. The role requires a high school diploma or GED, phone-system experience, knowledge of applicable codes, English and basic math skills, multitasking ability, reliability, and customer service skills. The anticipated pay range is $21.50-$23.00.

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