---
title: "Customer Service… – New South Wales, Australia"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-foxfactory-4e12143d-42ed-5c34-b2cd-fe5a2b25617f"
language: "en"
author: "Metaintro"
---

[/company/foxfactory](/company/foxfactory)[foxfactory](/company/foxfactory)
# Customer Service Representative at foxfactory

**Location**
: New South Wales

**Type**
: Full-time

**Level**
: entry

**Posted**
: Aug 28, 2026

## Description

The Customer Service and Sales Representative will handle enquiries from bicycle shops across Australia, process internal sales orders, support dealers and B2C customers, resolve product and service issues, monitor inventory, analyze sales and service opportunities, and provide technical support during the season. The role requires a high school diploma, strong communication and technical knowledge of the company’s cycling brands, Microsoft Office experience, cycling and mountain biking interest, and work rights for Australia; two to three years of customer experience is preferred, and no sponsorship is available.

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