---
title: "Customer Service Representative at Methods… – Sudbury, MA"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-methods-machine-tools-inc-aca6a41c-98b6-543f-99ec-d8f9edea94ab"
language: "en"
author: "Metaintro"
---

[![Methods Machine Tools Inc logo](/api/company-logo?url=https%3A%2F%2Fwww.methodsmachine.com%2Fwp-content%2Fuploads%2Fcropped-methods-machine-tools-red-m-logo-square-180x180.png&sig=UdV3xfcJQd82xq8DfU9tMzqBiLxV357CtoUUPkoEuVw)](/company/methods-machine-tools-inc)[Methods Machine Tools Inc](/company/methods-machine-tools-inc)
# Customer Service Representative at Methods Machine Tools Inc

Compensation

$26 – $32/hr

**Location**
: Sudbury, Massachusetts

**Type**
: Full-time

**Level**
: mid

**Posted**
: Oct 5, 2026

## Description

The Customer Service Representative serves as the first point of contact for inbound customer and technician calls, emails, and service inquiries. The role handles call intake, triage, service-case creation and routing, administrative and non-technical requests, shared-inbox responses, and coordination with technicians and internal teams. It is primarily an office-based position requiring at least three years of experience in phone-based intake, service coordination, BDC, or call-center environments, along with strong communication, organizational, and CRM skills. The listed salary is $25.91 to $32.38.

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