---
title: "Customer Service Representative at Sutherland – Cairo, Egypt"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-sutherland-5d651583-c1f6-557b-baf3-e88b22cb82fe"
language: "en"
author: "Metaintro"
---

[/company/sutherland](/company/sutherland)[Sutherland](/company/sutherland)
# Customer Service Representative at Sutherland

Seniority in posting: entry

LanguageEnglish
العربية

**Setup**
: On-site

**Location**
: Cairo

**Type**
: Full-time

**Level**
: not_specified

**Posted**
: Sep 10, 2026

## Description

Sutherland is hiring a full-time on-site Customer Service Specialist in Cairo. The role involves handling customer interactions, providing tailored solutions, resolving issues, maintaining customer satisfaction, and delivering professional phone etiquette. Fluency in English at B2/C1 level, customer service and support skills, problem-solving, active listening, attention to detail, and flexibility for night and overnight shifts are required; customer-facing experience and CRM familiarity are advantageous.

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