---
title: "Customer Service… at U-Drive – Poole, United Kingdom"
canonical: "https://www.metaintro.com/job/customer-service-representative-at-u-drive-ecf71f3c-e9a9-53dd-b841-c632d0e85e55"
language: "en"
author: "Metaintro"
---

[![U-Drive logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dwww.u-drive.co.uk%26sz%3D128)](/company/u-drive)[U-Drive](/company/u-drive)
# Customer Service Representative at U-Drive

Department: Branches

**Setup**
: On-site

**Location**
: Poole, England

**Type**
: Full-time

**Level**
: entry

**Posted**
: Sep 25, 2026

## Description

U-Drive is hiring a Customer Service Representative in Poole to support its vehicle rental branch. The role involves generating quotes, managing bookings and rental contracts, confirming customer needs, processing payments and refunds, handling customer queries and complaints, checking vehicles in and out, managing vehicle faults and workshop repairs, and assisting with deliveries, collections, and valeting. The position follows a 45-hour rota including weekends and requires a clean UK driving licence, strong communication skills, resilience, and the ability to work under pressure.

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