---
title: "Customer Service Representative I at Excellus… – DeWitt, NY"
canonical: "https://www.metaintro.com/job/customer-service-representative-i-at-excellus-client-client-1626e63b-ef4f-5aab-8c65-577cb86a6cb9"
language: "en"
author: "Metaintro"
---

[/company/excellus-client-client](/company/excellus-client-client)[Excellus Client Client](/company/excellus-client-client)
# Customer Service Representative I at Excellus Client Client

Compensation

$13 – $14/hr

**Location**
: DeWitt, New York

**Level**
: entry

**Posted**
: Aug 6, 2026

## Description

The Customer Service Representative resolves customer inquiries by telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility under custom-designed benefit plans. The role responds to internal and external customers, meets call-volume and call-length performance measures, coordinates with internal departments, vendors, and business associates, assists with team training, and participates in ongoing training. It requires an associate degree in Business Administration or a related field with at least six months of work experience, or two years of customer-service experience in lieu of the degree, along with customer-service training, multitasking, communication, professional composure, PC skills, and occasional overtime.

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