---
title: "Customer Service Representative… – Barcelona, Spain"
canonical: "https://www.metaintro.com/job/customer-service-representative-with-catalan-multinational-e-commerce-b9f25cbb-3a6c-57e8-a3f7-cb844124d90c"
language: "en"
author: "Metaintro"
---

[/company/teleperformance-spain](/company/teleperformance-spain)[Teleperformance Spain](/company/teleperformance-spain)
# Customer Service Representative with Catalan – Multinational E-commerce Company – Remote in Catalonia at Teleperformance Spain

Department: AMZ_CS

LanguageEnglish
Español

Compensation

€17,140/yr

**Setup**
: Remote

**Location**
: Barcelona, Catalonia

**Type**
: Full-time, Contract

**Level**
: entry

**Posted**
: Sep 30, 2026

## Description

TP Spain is hiring a remote Customer Support Specialist to provide first-line support for general customer inquiries about orders, accounts, and purchasing processes, and second-line support for technical inquiries involving devices and digital services such as Alexa, Prime Video, Kindle, and Fire TV. The role handles calls, chats, emails, case follow-up, incident resolution, knowledge updates, and database management, and requires native Catalan or C1 proficiency, secondary education, customer-service experience, and residence in Catalonia. It is a 39-hour Monday-to-Friday remote position with a 17-day paid training period, an initial three-month contract leading to permanent employment, and a gross annual salary of €17,139.58.

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