---
title: "Customer Success Manager at Convr – Chicago, IL · Remote"
canonical: "https://www.metaintro.com/job/customer-success-manager-at-convr-ac714875-e348-5d1d-98c3-d0d9f5bb3c41"
language: "en"
author: "Metaintro"
---

[![Convr logo](/api/company-logo?url=https%3A%2F%2Fcdn.prod.website-files.com%2F69dd219c55368509c25a904c%2F69dd22b589ad833a9e07d352_webclip.png&sig=DpE2NZA5hz6aErJQdqpvfn7EzIi77zGmz1TZIRta52o)](/company/convr)[Convr](/company/convr)
# Customer Success Manager at Convr

Department: Customer ExperienceSeniority in posting: Experienced

**Setup**
: Remote

**Location**
: Chicago, Illinois

**Type**
: Full-time

**Level**
: senior

**Posted**
: Sep 28, 2026

## Description

Convr is hiring a full-time Customer Success Manager to serve as the primary link between its AI underwriting and document automation platform and commercial insurance customers. The role focuses on driving platform adoption, managing account health and renewal readiness, presenting strategic solutions, supporting renewals and expansion, representing customer needs internally, and building customer success processes. Candidates need at least five years of SaaS Customer Success experience, three years of commercial P&C insurance experience, Salesforce, Zendesk, and Jira experience, strong communication and organizational skills, and a bachelor’s degree or proven experience. The position offers remote work opportunities and comprehensive insurance coverage.

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