---
title: "Customer Success Representative at Pregis – Grand Rapids, MI"
canonical: "https://www.metaintro.com/job/customer-success-representative-at-pregis-94f2bfe3-ea1d-53b1-a44e-39d8d7c3bd38"
language: "en"
author: "Metaintro"
---

[![Pregis logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dwww.pregis.com%26sz%3D128)](/company/pregis)[Pregis](/company/pregis)
# Customer Success Representative at Pregis

Department: Customer Service

**Location**
: Grand Rapids, Michigan

**Level**
: not_specified

**Posted**
: Sep 15, 2026

## Description

Pregis is hiring a Customer Success Representative in Grand Rapids, Michigan to support specialty films customers and the Pregis Films and Pregis Performance Flexibles businesses. The role involves gathering customer requirements, responding to requests, routing qualified opportunities, supporting sales and R&D, managing inventory and order information, maintaining pricing and ERP data, coordinating logistics, and participating in customer visits and pipeline reviews. Required qualifications include customer-needs assessment, strong communication, independent problem-solving, and quick thinking; preferred qualifications include manufacturing experience, film-product experience, customer service or sales experience, and Microsoft Office knowledge.

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