---
title: "Customer Support Associate… – London, United Kingdom"
canonical: "https://www.metaintro.com/job/customer-support-associate-at-creativex-40e6770f-9767-5a4a-82d3-1efc1f92976b"
language: "en"
author: "Metaintro"
---

[![CreativeX logo](/api/company-logo?url=https%3A%2F%2Fcdn.prod.website-files.com%2F621d36527fa01265102ea2a5%2F621d36527fa012c8cf2ea2da_creativex-webclip.png&sig=nQz_CO2nJ15t-iqEWB2iWMUPEyaVp4Rv2HavCiKrpzw)](/company/creativex)[CreativeX](/company/creativex)
# Customer Support Associate at CreativeX

Department: Support

Compensation

£35,000 – £40,000/yr

**Location**
: London, England

**Type**
: Other

**Level**
: entry

**Posted**
: Aug 27, 2026

## Description

CreativeX is hiring a Customer Support Associate to provide hands-on technical support to users, resolve product queries by email or chat, triage and escalate bugs and high-priority issues, surface client feedback, collaborate with Product Ops, Engineering, and Client Success, and contribute to documentation and AI workflow improvements. The role is based in London, covers approximately September 2026 through July 2027, pays 35,000–40,000 GBP, and does not offer visa sponsorship.

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