---
title: "Customer Support Associate at TicketManager – New York, NY"
canonical: "https://www.metaintro.com/job/customer-support-associate-at-ticketmanager-2dcb6712-6582-5e61-90b9-73444fa5550f"
language: "en"
author: "Metaintro"
---

[![TicketManager logo](/api/company-logo?url=https%3A%2F%2Ficons.duckduckgo.com%2Fip3%2Fticketmanager.com.ico&sig=96FdqiL2rJ7SFFTvvQBAbFthz9n3ZY2JueWvoPKPljM)](/company/ticketmanager)[TicketManager](/company/ticketmanager)
# Customer Support Associate at TicketManager

Department: Account Services

Compensation · Listed in posting

$22 – $24/hr

**Location**
: New York, New York

**Type**
: Full-time

**Level**
: entry

**Posted**
: Oct 1, 2026

## Description

TicketManager is hiring an entry-level Customer Support Associate to support general and non-paid customer accounts through phone, Zoom, email, and chat. The role resolves platform, ticketing, account-setup, and guest-management issues; conducts customer training; documents cases; escalates complex issues; and follows support processes and service expectations. The position is in-office in Mesa, Arizona, or New York, New York, pays $22-$24 per hour plus bonus eligibility, and includes medical, dental, vision, chiropractic, retirement, and time-off benefits.

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