---
title: "Customer Support Engineer at SAP – Texas · Posted Sep 21"
canonical: "https://www.metaintro.com/job/customer-support-engineer-at-sap-912bc528-2fda-5481-8ae7-3ed42a51d2eb"
language: "en"
author: "Metaintro"
---

[/company/sap](/company/sap)[SAP](/company/sap)
# Customer Support Engineer at SAP

Compensation · Listed in posting

$1

**Location**
: Texas

**Level**
: mid

**Posted**
: Sep 21, 2026

## Summary from listing

Ericsson is hiring a Support Engineer to provide Level 2 support for RAN-related customer network issues, troubleshoot incidents and faults, execute changes, support root-cause analysis, and use AI and analytics tools. The role also involves developing automation solutions with Python, Shell, or similar languages. Candidates need a bachelor's degree in a relevant field, at least three years of telecommunications, IT operations, or technical support experience, and knowledge of LTE or 5G RAN technologies, mobile network architecture, radio parameters, KPIs, and fault scenarios.

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