---
title: "Customer Support… at Helpware – Cebu, Philippines"
canonical: "https://www.metaintro.com/job/customer-support-representative-v-at-helpware-233af348-d8c3-59c8-8d13-21037304204b"
language: "en"
author: "Metaintro"
---

[![Helpware logo](/api/company-logo?url=https%3A%2F%2Fhelpware.com%2Fwp-content%2Fuploads%2F2025%2F11%2Fcropped-favicon-main-1-180x180.png&sig=I5Ve-vkShc8cERL1TPlIQiPm6zaLxFPPJFyChrScQos)](/company/helpware)[Helpware](/company/helpware)
# Customer Support Representative (V) at Helpware

**Location**
: Cebu

**Type**
: Full-time

**Level**
: not_specified

**Posted**
: Aug 16, 2026

## Description

Helpware is hiring a Customer Support Representative for its Cebu, Philippines team. The role is fully chat-based and involves serving as the first point of contact for website users, handling complaints and inquiries, resolving issues, maintaining customer records, and entering data into CRM and cloud-based platforms. Candidates should have excellent written English, basic technical experience, strong communication and problem-solving skills, and the ability to prioritize and manage time effectively.

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