---
title: "Customer Support Specialist at Syntax – Slovakia · Hybrid"
canonical: "https://www.metaintro.com/job/customer-support-specialist-at-syntax-9b4c7910-e77b-5f73-af79-4d98f9044cfb"
language: "en"
author: "Metaintro"
---

[![Syntax logo](/api/company-logo?url=https%3A%2F%2Fcdn.prod.website-files.com%2F6644c2fc081449696d567fcd%2F6693aa89af8646c9639ef000_webclip.png&sig=-M2JIPvCGAqxrv9dmX2aG4-p-8DgMv2zT3DpKW0k8dc)](/company/syntax)[Syntax](/company/syntax)
# Customer Support Specialist at Syntax

**Setup**
: Hybrid

**Location**
: Slovakia

**Level**
: entry

**Posted**
: Sep 30, 2026

## Summary from listing

Syntax is hiring an IT Service Desk Specialist to serve as a first-level support contact for customers, handling incidents, service and change requests, user administration, SAP, Microsoft Office, Cisco VPN, telecommunications, and general client/server support. The role includes ticket triage, error analysis, coordination with second- and third-level support, ITSM project support, knowledge-base documentation, and participation in 7x24 international support. Candidates need vocational IT training or comparable experience, broad IT knowledge, strong communication and customer-service skills, basic ITIL knowledge, and excellent German and English proficiency. The position offers flexible working models, home office, global travel opportunities, and benefits.

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