---
title: "End-User Support Technical Specialist at SAP · Posted Sep 4"
canonical: "https://www.metaintro.com/job/end-user-support-technical-specialist-at-sap-8426ca14-d88b-59b5-896a-dc704c2b1f0f"
language: "en"
author: "Metaintro"
---

[/company/sap](/company/sap)[SAP](/company/sap)
# End-User Support Technical Specialist at SAP

Compensation

$60,000 – $70,000/yr

**Type**
: Full-time

**Level**
: entry

**Posted**
: Sep 4, 2026

## Summary from listing

Sonova is hiring an End User Support Specialist to provide Level 2 post-sales technical support for consumer hearing products and self-help tools. The role handles escalations, customer service, complaint handling, repair-service communication, web sales-order support, and troubleshooting, while maintaining product knowledge and supporting KPI targets. A bachelor’s degree is preferred, along with 1–3 years of customer service experience, strong communication and problem-solving skills, and familiarity with Microsoft Office and JD Edwards. The position offers medical, dental, and vision coverage, a $60,000–$70,000 base salary, and bonus eligibility.

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