---
title: "Engineer, Technical… at Veeam Software – Tokyo, Japan"
canonical: "https://www.metaintro.com/job/engineer-technical-support-japan-at-veeam-software-aac21fb7-0ede-5963-87df-9b7ccb12ea05"
language: "en"
author: "Metaintro"
---

[/company/veeam-software](/company/veeam-software)[Veeam Software](/company/veeam-software)
# Engineer, Technical Support, Japan at Veeam Software

Department: Customer Technical Support, Global 1001172Education: education_optional

LanguageEnglish
日本語

**Setup**
: Hybrid

**Location**
: Tokyo

**Type**
: Full-time

**Level**
: entry

**Posted**
: Sep 3, 2026

## Description

Veeam is hiring a Technical Support Engineer to serve as the first point of contact for B2B customers using Veeam Data Platform and Veeam Backup & Replication. The role handles case triage, initial troubleshooting, log collection, routine issue resolution, customer communication, case documentation, and escalation of complex problems. Candidates need fluent Japanese, more than two years of IT support, service desk, or system administration experience, and foundational knowledge of Windows, networking, Linux/Unix, and backup technologies. The position offers hybrid work, paid leave, flexible spending allowance, and professional development opportunities.

## Trending job searches

Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.

- [Find Engineer, Technical Support, Japan jobs in Tokyo, Japan](/jobs/search?q=Find+Engineer%2C+Technical+Support%2C+Japan+jobs+in+Tokyo%2C+Japan)
- [Find roles similar to Engineer, Technical Support, Japan in Tokyo, Japan](/jobs/search?q=Find+roles+similar+to+Engineer%2C+Technical+Support%2C+Japan+in+Tokyo%2C+Japan)
- [Find Engineer, Technical Support, Japan jobs with Japanese fluency and IT support](/jobs/search?q=Find+Engineer%2C+Technical+Support%2C+Japan+jobs+with+Japanese+fluency+and+IT+support)
- [Find jobs similar to Engineer, Technical Support, Japan](/jobs/search?q=Find+jobs+similar+to+Engineer%2C+Technical+Support%2C+Japan)
- [Find Engineer, Technical Support, Japan jobs posted this week](/jobs/search?q=Find+Engineer%2C+Technical+Support%2C+Japan+jobs+posted+this+week)
- [Find Customer Support jobs in Tokyo, Japan](/jobs/search?q=Find+Customer+Support+jobs+in+Tokyo%2C+Japan)
- [Find Customer Support jobs with Japanese fluency and IT support](/jobs/search?q=Find+Customer+Support+jobs+with+Japanese+fluency+and+IT+support)
- [Find remote Customer Support jobs](/jobs/search?q=Find+remote+Customer+Support+jobs)

## Get More from Metaintro

Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.

- [Browse all jobs](/jobs/search)
- [Access help center](/help)
- [Explore our content](/blog)

![](https://cdn.metaintro.com/rs:fill:1200:800/q:30/plain/images/bridges/bridge-expand.1df895c6bd76d96f.png)

For job seekers

## Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

[Get Started Free](/signup)[Search matching jobs](/jobs/search)

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

[Return to navigation](#main-navigation)