---
title: "First Level Support / IT Support… – Heidelberg, Germany +1"
canonical: "https://www.metaintro.com/job/first-level-support-it-support-at-dis-ag-germany-e419dbe0-454f-5477-abb0-dc88f6b3372e"
language: "en"
author: "Metaintro"
---

[/company/dis-ag-germany](/company/dis-ag-germany)[DIS AG Germany](/company/dis-ag-germany)
# First Level Support / IT Support at DIS AG Germany

LanguageEnglish
Deutsch

**Location**
: Heidelberg, Baden-Württemberg · Germany · +1

**Level**
: entry

**Posted**
: Sep 4, 2026

## Description

The employer is hiring a First Level Support / IT Support professional in Heidelberg to create, process, and resolve first-line tickets, perform password resets and user administration across systems such as Exchange and Active Directory, support users with hardware and software, deploy software, and process incoming requests. The role requires completed vocational training in IT system integration or a comparable qualification, preferably first professional IT support experience, strong Windows knowledge, and very good German and English skills. Benefits include 30 days of annual vacation, team events, performance-based compensation, and a friendly working atmosphere.

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