---
title: "Guest Services Agent at Marriott – Brisbane, Australia"
canonical: "https://www.metaintro.com/job/guest-services-agent-at-marriott-c16ed683-040e-556f-b49b-4eab31aae72b"
language: "en"
author: "Metaintro"
---

[/company/marriott](/company/marriott)[Marriott](/company/marriott)
# Guest Services Agent at Marriott

Department: Guest Services/Front Desk

**Location**
: Brisbane, Queensland

**Type**
: Part-time

**Level**
: not_specified

**Posted**
: Sep 15, 2026

## Description

The Guest Services Agent will support front-office operations at The Westin and Four Points by Sheraton Brisbane, handling check-ins and check-outs, reservations, guest inquiries, complaints, loyalty programs, and service-related concerns. The role requires customer service and relationship-building skills, up-selling ability, hospitality experience, and familiarity with OPERA or a similar property management system; at least two years of experience is preferred, preferably in a high-volume environment. Benefits include hotel training, Marriott group discounts, recognition programs, wellbeing and mindfulness programs, and an Employee Assistance Program.

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