---
title: "Helpdesk Senior Associate-ITSM at NTT… – Bengaluru, India"
canonical: "https://www.metaintro.com/job/helpdesk-senior-associate-itsm-at-ntt-data-services-eda2d8a4-e123-52ab-a6f5-082ea37917de"
language: "en"
author: "Metaintro"
---

[/company/ntt-data-services](/company/ntt-data-services)[NTT DATA Services](/company/ntt-data-services)
# Helpdesk Senior Associate-ITSM at NTT DATA Services

**Location**
: Bengaluru, Karnataka

**Level**
: senior

**Posted**
: Sep 30, 2026

## Summary from listing

NTT DATA is hiring a Senior Service Desk Associate English in India to provide IT support through phone, chat, and email. The role handles customer contacts, records issues, investigates and resolves hardware, software, network, and peripheral problems, screens internal requests, coordinates with support groups, and advises users on IT policies. Candidates should have university education, preferably a technical degree or Microsoft certifications, experience with Microsoft operating systems and Office administration, strong troubleshooting and customer-service skills, English fluency, and flexibility to work shifts.

## Trending job searches

Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.

- [Find Helpdesk Senior Associate-ITSM jobs in Bengaluru, Karnataka, India](/jobs/search?q=Find+Helpdesk+Senior+Associate-ITSM+jobs+in+Bengaluru%2C+Karnataka%2C+India)
- [Find roles similar to Helpdesk Senior Associate-ITSM in Bengaluru, Karnataka, India](/jobs/search?q=Find+roles+similar+to+Helpdesk+Senior+Associate-ITSM+in+Bengaluru%2C+Karnataka%2C+India)
- [Find remote Helpdesk Senior Associate-ITSM jobs](/jobs/search?q=Find+remote+Helpdesk+Senior+Associate-ITSM+jobs)
- [Find Helpdesk Senior Associate-ITSM jobs with Microsoft administration and Microsoft Office](/jobs/search?q=Find+Helpdesk+Senior+Associate-ITSM+jobs+with+Microsoft+administration+and+Microsoft+Office)
- [Find jobs similar to Helpdesk Senior Associate-ITSM](/jobs/search?q=Find+jobs+similar+to+Helpdesk+Senior+Associate-ITSM)
- [Find Helpdesk Senior Associate-ITSM jobs posted this week](/jobs/search?q=Find+Helpdesk+Senior+Associate-ITSM+jobs+posted+this+week)
- [Find Customer Support jobs in Bengaluru, Karnataka, India](/jobs/search?q=Find+Customer+Support+jobs+in+Bengaluru%2C+Karnataka%2C+India)
- [Find Customer Support jobs with Microsoft administration and Microsoft Office](/jobs/search?q=Find+Customer+Support+jobs+with+Microsoft+administration+and+Microsoft+Office)

## Get More from Metaintro

Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.

- [Browse all jobs](/jobs/search)
- [Access help center](/help)
- [Explore our content](/blog)

![](https://cdn.metaintro.com/rs:fill:1200:800/q:30/plain/images/bridges/bridge-expand.1df895c6bd76d96f.png)

For job seekers

## Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

[Get Started Free](/signup)[Search matching jobs](/jobs/search)

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

[Return to navigation](#main-navigation)