---
title: "IT Support Associate at Guidepoint – Xuhui, China"
canonical: "https://www.metaintro.com/job/it-support-associate-at-guidepoint-93ea9af1-4256-5bcd-be66-422ae182aa4a"
language: "en"
author: "Metaintro"
---

[![Guidepoint logo](/api/company-logo?url=https%3A%2F%2Fwww.guidepoint.com%2Fwp-content%2Fuploads%2F2025%2F11%2Fcropped-Guidepoint_favicon-1-180x180.png&sig=eoCsMG2QVf-06PW8WyVj3K6tIGACxYLuds-yx2aFR24)](/company/guidepoint)[Guidepoint](/company/guidepoint)
# IT Support Associate at Guidepoint

Department: InfrastructureEducation: education_optional

LanguageEnglish
中文

**Setup**
: On-site

**Location**
: Xuhui, Shanghai

**Type**
: Full-time

**Level**
: entry

**Posted**
: Aug 18, 2026

## Description

Guidepoint is hiring a Junior IT Support Technician to support desktop systems, general IT matters, helpdesk requests, network issues, security, printers, mobile devices, inventory, documentation, and remote support for users in a Windows/Mac environment. The role is based at the Guidepoint office in Shanghai and requires a bachelor's degree, 3–4 years of corporate IT support experience, and knowledge of networking, security, hardware, Microsoft applications, and ticketing systems.

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