---
title: "IT Support Engineer… at Onecom – Fareham, United Kingdom"
canonical: "https://www.metaintro.com/job/it-support-engineer-1st-line-at-onecom-39db357c-6534-5546-a5cd-2074462686ed"
language: "en"
author: "Metaintro"
---

[/company/onecom](/company/onecom)[Onecom](/company/onecom)
# IT Support Engineer (1st Line) at Onecom

Department: IT Managed Services

**Setup**
: On-site

**Location**
: Fareham, England

**Type**
: Full-time

**Level**
: entry

**Posted**
: Sep 29, 2026

## Description

Onecom is hiring an IT Support Engineer for its Service Desk team in Fareham, Hampshire. The role provides first-line customer IT support, manages and escalates support tickets, diagnoses hardware, software, connectivity, Microsoft 365, Windows, Active Directory, networking, VPN, remote desktop, and VoIP issues, and supports customer deployments. The position is permanent and full time, with competitive salary and benefits including holidays, pension contributions, training, and wellbeing support.

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