---
title: "Key Account Manager… – Cape Town, South Africa"
canonical: "https://www.metaintro.com/job/key-account-manager-at-takealot-com-e44bc790-20d4-5f75-aeb5-407d053e6307"
language: "en"
author: "Metaintro"
---

[/company/takealot-com](/company/takealot-com)[takealot.com](/company/takealot-com)
# Key Account Manager at takealot.com

Department: TFSEducation: education_optional

**Location**
: Cape Town, Western Cape

**Level**
: senior

**Posted**
: Sep 21, 2026

## Description

Takealot Fulfilment Solutions is hiring a Key Account Manager in Cape Town to manage strategic e-commerce logistics and third-party fulfilment clients. The role coordinates with order fulfilment, dispatch, call centre, and operational teams; monitors delivery performance and SLAs; manages exceptions, claims, queries, and escalations; develops account plans and tailored fulfilment solutions; and identifies growth opportunities. It requires a relevant degree, 7–10 years of supply chain or logistics experience, at least three years in operations management, and experience managing key client and third-party provider relationships.

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