---
title: "Lead Analyst, M365 Platform at OMERS – Toronto, Canada"
canonical: "https://www.metaintro.com/job/lead-analyst-m365-platform-at-omers-e3cbee7c-a794-559e-be0a-cd0cd594b43b"
language: "en"
author: "Metaintro"
---

[![OMERS logo](/api/favicon-proxy?url=https%3A%2F%2Fomers.com%2Ffavicon.ico)](/company/omers)[OMERS](/company/omers)
# Lead Analyst, M365 Platform at OMERS

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Compensation · Listed in posting

CA$86,000 – CA$130,000/yr

**Setup**
: Hybrid

**Location**
: Toronto, Ontario

**Type**
: Full-time

**Level**
: mid

**Posted**
: Sep 28, 2026

## Description

The M365 Platform Operations Analyst will improve how M365 platform work is requested, prioritized, delivered, measured, and continuously refined. The role focuses on service improvement, process and operating-model design, ServiceNow configuration, stakeholder enablement, automation opportunities, operational metrics, documentation, and continuous improvement across technology service delivery. It requires at least five years of relevant experience, hands-on ServiceNow experience, and strong analytical, facilitation, communication, and prioritization skills. The position follows a hybrid guideline requiring four days per week in the office and offers a salary of $86,000 to $130,000 per year.

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