---
title: "Manager, Assigned Support… at GitLab – Remote - UK"
canonical: "https://www.metaintro.com/job/manager-assigned-support-engineering-emea-at-gitlab-a8954ef4-2d57-57b4-bd48-95581482364f"
language: "en"
author: "Metaintro"
---

[/company/gitlab](/company/gitlab)[GitLab](/company/gitlab)
# Manager, Assigned Support Engineering (EMEA) at GitLab

Department: ASE

**Setup**
: Remote - UK

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Oct 5, 2026

## Description

GitLab is hiring a remote Technical Support Team Lead to manage a globally distributed team of Assigned Support Engineers serving enterprise customers. The role oversees hiring, coaching, performance, retention, technical interviews, goals, escalations, customer recovery, ROI reporting, program initiatives, and cross-functional collaboration with Engineering, Product, Sales, Customer Success, and Finance. Candidates need at least five years of technical support experience, including two years managing customer-facing technical teams, along with strong escalation, customer, technical, and remote-team leadership skills.

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