---
title: "Manager, Client Services at CAAT Pension… – Toronto, Canada"
canonical: "https://www.metaintro.com/job/manager-client-services-at-caat-pension-plan-3fd3555d-9db2-5950-b346-3a95fba83f33"
language: "en"
author: "Metaintro"
---

[![CAAT Pension Plan logo](/api/company-logo?url=https%3A%2F%2Fcaatpension.ca%2Fetc.clientlibs%2Fcaatwebsite%2Fclientlibs%2Fclientlib-site%2Fresources%2Ffavicon.ico&sig=vgwkkzuqN9v9XSoL0I6d3TkSMg-KlpLGfz4iqWwaG8I)](/company/caat-pension-plan)[CAAT Pension Plan](/company/caat-pension-plan)
# Manager, Client Services at CAAT Pension Plan

LanguageEnglish
Français

Compensation · Listed in posting

CA$125,800 – CA$157,200/yr

**Setup**
: Hybrid

**Location**
: Toronto, Ontario

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Sep 18, 2026

## Description

CAAT is hiring a Manager, Client Services to lead the Member Care Centre and oversee daily call centre operations, service quality, capacity, escalations, performance metrics, and continuous improvement. The role reports to the Director, Client Services and requires post-secondary education, at least eight years of pension administration experience, three years of leadership experience, strong analytical and stakeholder-management skills, and proficiency with Microsoft Office. The target hiring salary is $125,800.00-$157,200.00.

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