---
title: "Manager, Technical Services… at MongoDB – Austin, TX"
canonical: "https://www.metaintro.com/job/manager-technical-services-partner-support-at-mongodb-4be15b41-db3e-5c5b-9681-b6883c4ed96e"
language: "en"
author: "Metaintro"
---

[![MongoDB logo](/api/favicon-proxy?url=https%3A%2F%2Fmongodb.com%2Ffavicon.ico)](/company/mongodb)[MongoDB](/company/mongodb)
# Manager, Technical Services Partner Support at MongoDB

Department: Technical Support Partners & Migrations

Compensation

$133,000 – $261,000/yr

**Setup**
: Hybrid

**Location**
: Austin, Texas

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Jul 20, 2026

## Description

MongoDB is hiring a Manager, Technical Services Partner Support to lead a team of technical services engineers managing partner-facing technical cases and escalations. The role oversees staffing, hiring, mentoring, performance, operational execution, escalation coordination, process improvement, cross-functional collaboration, and product feedback. Candidates should have at least five years of relevant technical support or customer-facing engineering experience and two years leading technical or customer-facing teams, with a hybrid work model based in Austin, Texas. The U.S. base salary range is $133,000 to $261,000 USD.

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