---
title: "Manager, Technical… at Salesforce – Bengaluru, India +1"
canonical: "https://www.metaintro.com/job/manager-technical-support-engineering-enterprise-saas-exp-mandatory-ec3fe426-8aac-57c0-b3a4-b6ac531d149c"
language: "en"
author: "Metaintro"
---

[![Salesforce logo](/api/favicon-proxy?url=https%3A%2F%2Fsalesforce.com%2Fc2%2Fpublic%2Fapp%2Ffavicon.ico)](/company/salesforce)[Salesforce](/company/salesforce)
# Manager, Technical Support Engineering (Enterprise SaaS Exp. Mandatory) at Salesforce

**Setup**
: Hybrid

**Location**
: Bengaluru, Karnataka · Hyderabad, Telangana

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Sep 21, 2026

## Description

Salesforce is hiring a Technical Support Manager to lead a global team of Technical Support Engineers supporting Salesforce’s AI and Data360 solutions. The role manages customer satisfaction, service levels, resolution times, project deadlines, training, performance reviews, workflows, escalations, and cross-functional collaboration, while driving adoption of AI tools such as Salesforce Einstein, AI-assisted diagnostics, case classification, log analysis, and coding assistants. The position requires at least 9 years of professional experience, including 5 years in technical support and 2 years managing technical support professionals, and is office-flexible with three days per week in Bangalore or Hyderabad.

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