---
title: "Mechatronics Remote Support… – London, United Kingdom"
canonical: "https://www.metaintro.com/job/mechatronics-remote-support-engineer-at-humanoid-b027871a-bcd5-5c2c-bba1-6959a1f3a935"
language: "en"
author: "Metaintro"
---

[![Humanoid logo](/api/company-logo?url=https%3A%2F%2Fthehumanoid.ai%2Ffavicon.ico&sig=ep04oBh4IsAJZIdKRLNE7p_eteF1TzHqjp1nghuJxIo)](/company/humanoid)[Humanoid](/company/humanoid)
# Mechatronics Remote Support Engineer at Humanoid

Department: Operations

**Setup**
: On-site

**Location**
: London, England

**Level**
: not_specified

**Posted**
: Jul 10, 2026

## Description

Humanoid is hiring a Mechatronics Remote Support Engineer to serve as the troubleshooting core of its Remote Services team. The role diagnoses humanoid-robot faults remotely using telemetry and Digital Shadow diagnostics, resolves issues where possible, and produces detailed physical-intervention recommendations for field or repair-centre teams. The engineer may occasionally travel as a flying doctor, prioritises cases against SLAs, communicates with customers and field teams, documents diagnoses, and escalates complex cases to Engineering. The role requires hands-on knowledge of robot hardware and software, strong remote-diagnosis skills, clear technical communication, and occasional travel.

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