---
title: "Operations Supervisor… at ECAM – Pasig, Philippines"
canonical: "https://www.metaintro.com/job/operations-supervisor-apprentice-at-ecam-72c4646f-7079-5ba9-a81a-2b0b912ac13c"
language: "en"
author: "Metaintro"
---

[/company/ecam](/company/ecam)[ECAM](/company/ecam)
# Operations Supervisor -Apprentice at ECAM

Department: Monitoring (CC03)Seniority in posting: Mid-level

**Setup**
: On-site

**Location**
: Pasig, Metro Manila

**Type**
: Full-time

**Level**
: mid

**Posted**
: May 25, 2026

## Description

ECAM is hiring a full-time Operations Supervisor to lead Detection, Escalation, and Monitoring Specialists. The role manages attendance and staffing, performance and quality metrics, employee development, customer escalations, reporting, process improvements, and small-scale projects. It requires a bachelor's or college degree, at least 2–3 years of supervisory experience in a BPO environment, strong Microsoft Office skills, English proficiency, and onsite availability, with evening, weekend, and holiday work.

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